use a code don't work

The use a code don't work on my Xbox one please fix it

The Game is

Ice Age: Scrat's Nutty Adventure

This is a game that only release on 18th October

I have the review code from Swipe Right

Hello ZigZag Kids,

Thank you for posting on the Xbox forums. We need a little more information to ensure that we provide the correct solution. Which game is the prepaid code for? Are you attempting to play a game that has not been released yet? Which retailer did you
get the prepaid code from? Be sure to let us know the results!

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this PEDROPEDON

If you purchased this code using a third party seller or website you need to ask for a new one.
Probably they give you an used code (this is common when the code is purchased via third party sellers)

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Mladen

In cases like this you need to reach the person who gives / sold this code to you and ask for a new one

Please note that no one at Microsoft can replace a code purchased outside the Microsoft Store