usb port is a dud

I will not recommend you to open your console by yourself, if your console still under guarantee, the best you can do is to apply for the manufacturer guarantee.

https://support.xbox.com/en-US/browse/xbox-one/warranties-and-repair

Yeah I know, CS:GO, however it was a dud due to terrible porting.

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@Ricky

Probably a joke but still dat beta. GTA online will still be there after the beta.

So what ports should you use for charging your controller or using the play and charge kit?

There are three on the back of the console, all in one column. The "fourth" one, above the Ethernet port, is an "Auxiliary port". It's for Kinect.



There are two on the front of the console behind the trap door.



This is all detailed in the second page of the
PDF manual. There's a paper copy in the box.

I can see the USB port placement not being a big deal for hardware you do not touch much like a drive but my kids love their Disney infinity and it has the usb unit to place the characters on...which I do not want plugged in all the time. A front USB port
would be much easier. Of course the headset that comes with the Xbox One is a bigger problem in terms of getting it plugged into the controller...given the number of videos out there that explain how to plug it in and the and the number of people having issues,
I cannot help but think whomever designed it, never tried the finished design.