usb not showing in capture save location even though being recognised by my xbox

Hello Thabit M,

I'm Nilay and I'll be glad to answer your query today.

I'd recommend you visit https://answers.microsoft.com/en-us...location/5b0598f8-5f80-4899-b1c9-1003a311ab31 and follow the suggested steps there. Hope this helps.

Good Luck
Regards

Not only are my captures not being save (both screenshots and clips), but they are not showing up in my activity feed. Please help!

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Are you saying your new captures are being saved in the path you mentioned?

Have you tried to create a folder called ''captures'' in the desired drive location?

My 360 has recognised the GT change & signs me in with new GT but Xbox One still signs me in as the old GT even though it shows my new GT in games etc.

Hello Kursaalflyer,

Thank you for getting back with the thread and I apologize for some delay in my end.

Based on the information provided, the USB you are using meets the requirement for an external drive to be used for back up of game captures and screenshots.

We would like to ask if your external drive was set as your capture location by going to these steps:

• Plug a USB 3.0 (or faster) drive into your console.
  
• Press the Xbox button to open the guide.
  
• Go to Profile & system > Settings > System > Storage.
  
• Go to your external drive and select Set as capture location.
  
• Your game clips and screenshots will be recorded to your external drive. To revert, set your internal drive as your capture location.
  

Additionally, have you tried inserting your external drive to different port your Xbox Console and experiencing the same issue? And also, can you tell us if the USB is used only for backing up your captures and screenshots and no other files are being saved?

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,