USB headset directly connected to Xbox one

Hi Butterfly,

Thanks for coming to the forums. Sorry for the issue with your headset. When you are connecting the headset, are you connecting through the controller, or directly to the console? If you are connecting it to the console directly it will not work this way.
The Xbox consoles do not support USB mic, or HDMI mic. Here is a guide to connect

compatible headsets.

Thanks,

Brad

My son had this problem. His wireless headset did not connect directly to the Xbox, he needed to plug in a littl USB dongle that came with the headset into the xbox for it to work. Make sure you don't need one of these USB dongles for it to work and if
it does, maybe try a different USB port on the xbox.

If my headset isn't connected to the controller it shouldn't have anything to do with the controller should it? The headset is wireless so it pairs directly to the Xbox through a wireless USB connection.

Hi AdamFPVY

Looks like the headset is designed for PC gaming and not Xbox. Consoles only support the 3.5mm connection (plugs directly into the controller) or the consoles proprietary wireless connection. Some headsets have a base station that uses USB to power it, but
no audio is available through USB on the console.

Connecting a compatible headset to your Xbox Wireless Controller | Xbox Support

Hope that helps.

If it doesn’t have a 3.5mm headphone Jack on a wired headset, any wireless one must say it’s for Dbox, whether it’s a dongle or connects directly. No USB headsets will work, only 3.5mm to the controller or approved wireless models.