USB Drive looses connection through Media Player.

USB drive looses connection after about 20 seconds playing a song through Media Player. When playing a movie, it disconnects about every 15 minutes or so. It is really annoying because after each disconnection have to fast forward to the part of the movie
when it got disconnected. Please help !

P.S. My drive is fine, i have no problems with it on a PC, just on Xbox One. Tried formatting it but it does not help.

:)

 

USB Drive connection through Media Player probelm

I'm having media player usb connection problems. I uninstalled the app then reinstalled as adviced by Microsoft but the same thing happens. And still no fix by MS. This will become more of an issue after Christmas season and new xbox one users realize they
can't play their media files and no fix available. They even closed and locked the thread with the wrong solution. Now the issues is being ignored. I'm sure they are working on a fix but don't just ignore us! C'mon Microsoft

 

USB Drive connection through Media Player probelm

Sorry to hear you can't access the connection. Have you tried holding the power button on the console for 10 seconds until it shuts down?

 

Several things..

Have you tried different memory sticks? What file format are they in?

Have you tried playing said movie as part of "Send to..." or via a DLNA connection?

 

All memory sticks are ntfs, but both fat 32 and ntfs have this bug. It seems it is only happening with the USB sticks.

 

After doing some digging, I have found that this isn't just a isolated incident.

I found this thread:
forums.xbox.com/.../1823328.aspx

Since no one has found a solution, I'll bump it onto the Early Access forum and get the team to investigate the issue for you.

 

Ok thanks, hopefully it will get patched up soon..

 

I've had this happen a lot too.

Really annoying when it does it during a film, and turns out it's 5 minutes from the end.

 

I am having this exact same issue. Tried two different USB sticks and same, 15 mins or so in and error pops up and have to forward into video again. I was in the Preview too, and that was fine, just seems to be a bug with the public release of the app.