USB Device Unavailable

can Microsoft acknowledge this issue? Would be nice.

 

Does this happen to everyone? Does anyone have a media player app that plays movies off of a usb without ever getting any errors?

 

I am having the same problem. It's so *** that my videos from my pc stream perfectly fine, despite my horrible cable connection but it won't play longer than 15 mins from my usb drive that's connected directly to the xbox one. Microsoft is so pathetic, I
better make a switch to PS4 soon.

 

I am also having this very same issue. Please Microsoft fix this. on top of this there are several other things with the media player that makes it feel like it was a last minute decision. The Xbox 360 video player is far superior in my mind which is sad.
Here are a few of the things they need to add/change. The most important thing would be able to stop and then resume your video at a later time. Currently if you exit you have to go back into the video and fast forward all the way to the point where you left
off. Speaking of, when you fast forward it would be nice to see a small thumbnail preview of the video so you don't have to just guess since you don't know exactly where you got disconnected. On the xbox 360 I would often tap on the thumb stick to pull up
the info of how far into the video I was. Now unfortunately this will cause your xbox one to skip to the next video in the playlist. When you pair this with the no resume function it is a horrible cycle. Lastly it would be nice to have chapter support so you
can skip though a video and quickly find where you want to be. I will say one positive thing though and that is I am very happy the Xbox one supports MKV files now.

 

I've just bought my xbox about a week ago. Tonight has been the first time I've tried connecting my 1tb external hdd, and yeah I'm finding the same issue you guys are reporting. I get between 15 - 30 minutes of watching before it disconnects. But instantly
it pops back up as connected, so it's as if the power is only cut for a split second.

As anyone discovered any further info or a fix for this?

 

Likewise, ad me to the list. I will try different formats ND see if it solves the problem and let you all know.

 

I am also having this issue. It doesn't do this on my pc only on the Xbox One. Can we get a fix for this?

 

there is a known issue with ext hdds hibernating when there little activity and it just goes into some kind of power saving mode like hibernating, check if that's the problem, this will happen and any system.

 

Bump for the same annoying problem.

 

just finished chatting with xbox support and they want me to send my xbox one back for this issue. looks like no xbox for 2-3 weeks. has me reminiscing when i had to send the 360 back and forth

 

Formatting the USB drive solved the problem for me. Do this via Disk Utility on a Mac.

Google for full instructions. I have a Seagate 1tb.

 

I also have this issue a lot! It's really frustrating!

 

yup having the same issues its beyond annoying

 

Been using (or attempting to) the media player app and have been having the same problems. Hope this gets fixed cause when it works it's awesome!

 

Hey, guys! I'm very sorry to see that you are having issues with the Media App. There appears to be some troubleshooting steps throughout this thread that have helped others. This thread is a little old. If you need further assistance, please post up a new
thread detailing what you're running into and troubleshooting you've completed. This way our community can get you the individual support that works best on the forums.