US Account Use in UK

Since GT regions can not be changed you would need to start a new account if you wanted to use the USA market place.

You will still be able to use your UK GT on a USA console and play the games, but would still only have access to the UK store.

Also some DLC is so region locked that is you have to match all Regions for it to work.

Say COD:BO if you had a UK account and a USA game and a UK xbox - you could not get some map packs to work.

Short answer, Use your UK account till it is expired, then start a USA account.

Long answer, Start a USA account just to download DLC and keep using your UK items. (Until a game is released that is region locked and you need a USA console to play)

Yes you can still use your account. You may run into issues if you're trying to download region locked content for the 360, but otherwise it should work like normal.

Being a billing issue, the only ones who can help are phone support.

I used a visa debit card for the accounts. I thought that would be the case too but whoever I spoke to earlier from UK support claimed there was nothing he could do other than cancel the auto renewal and this was the only way of escalating it.

Yeah, I double checked that it was for the UK account, because I thought I'd have to ring it too, but he said no, we can cancel that for you. I had auto renewal on the US account until December.

you need to call uk support for all issues with UK accounts

edit nm could be wrong about that part

normally they tell you to call the region support for your account also on the previous call they would give you an email and a reference number confirming the cancelation of autorenewal at the end of the call. support needs that reference number. you
do need that reference number as it is the record of the call.



i'm not sure what you mean by deactivated. as a gamertag unless it got changed is never deleted the windows live id can be deleted but that does not affect the gamertag on support's side it only prevents you from loging into live