*URGENT!* System Update Stuck/Frozen!

Discus and support *URGENT!* System Update Stuck/Frozen! in XBoX on Consoles to solve the problem; dont know if i want to risk it... not getting any response from the xbox support on twitter :( what time does live chat open. Discussion in 'XBoX on Consoles' started by Thissideup11, Oct 29, 2015.

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  1. LumpiestRaptor0
    LumpiestRaptor0 Guest

    *URGENT!* System Update Stuck/Frozen!


    dont know if i want to risk it... not getting any response from the xbox support on twitter *URGENT!* System Update Stuck/Frozen! :( what time does live chat open.
     
    LumpiestRaptor0, Oct 29, 2015
    #16
  2. LumpiestRaptor0
    LumpiestRaptor0 Guest
    my xbox has now just shut itself down and wont turn back on..... this is getting bad.
     
    LumpiestRaptor0, Oct 29, 2015
    #17
  3. Kraigsta
    Kraigsta Guest
    Mines been stuck for over an hour now... any fixes as yet? Has anyone's recovered?
     
    Kraigsta, Oct 29, 2015
    #18
  4. groove200
    groove200 Guest

    *URGENT!* System Update Stuck/Frozen!

    Another one stuck preparing console here

    Oh dear , need to get it fixed before family get home or no tv for them ! Or I'll have to start recabling :-(
     
    groove200, Oct 29, 2015
    #19
  5. Oldun Kast 2LTQ
    Oldun Kast 2LTQ Guest
    I got mine going after several restarts, Kraigsta, and someone else said the same thing on another thread.
     
    Oldun Kast 2LTQ, Oct 29, 2015
    #20
  6. ozzy713
    ozzy713 Guest
    Trying a series of hard resets here. No luck yet. Heard some others got it to work, but try it at your own risk....
     
    ozzy713, Oct 29, 2015
    #21
  7. groove200
    groove200 Guest
    Another one locked up at Preparing here.

    Its been 45 mins so far.

    No TV for the family :-(
     
    groove200, Oct 29, 2015
    #22
  8. ozzy713
    ozzy713 Guest

    *URGENT!* System Update Stuck/Frozen!

    ozzy713, Oct 29, 2015
    #23
  9. Thissideup11
    Thissideup11 Guest
    My Xbox has now been on for several hours. It sounds like Oldun got a good outcome, but I'm concerned about turning off my system.

    Oldun - Sorry, but can you walk us through exactly what you did after it got stuck? Did you press the power button? Hold it down? Unplug it at all? Sorry to bother, but I just want to make sure.
     
    Thissideup11, Oct 29, 2015
    #24
  10. Sieg Jester
    Sieg Jester Guest
    Had my console stuck at the "preparing installation" too. Lucky enough to get it started after only 2 hard resets, and it just started with the New Xbox One Experience preview.

    Well I didn't want the NXOE preview, I chose to stay to the existing preview program, so why the hell did the NXOE install on my console? So now I'll have to deal with various bugs and crashes, or else erase all my data to get to the previous preview program
    back. Thanks Microsoft, for messing it so bad...
     
    Sieg Jester, Oct 29, 2015
    #25
  11. Kraigsta
    Kraigsta Guest
    I unplugged mine after 2hours hours... green loading screen for 20 mins... unplugged... now has update... :/ just about to boot up a game
     
    Kraigsta, Oct 29, 2015
    #26
  12. Doin The Ton
    Doin The Ton Guest
    Mines dead. No amount of hard restarts is doing anything. Just a black screen.
     
    Doin The Ton, Oct 29, 2015
    #27
  13. BananaDave 89
    BananaDave 89 Guest

    *URGENT!* System Update Stuck/Frozen!

    I had this and thought my xbox froze so I turned it off and now it's stuck on the green loading screen and will not load at all.
     
    BananaDave 89, Oct 29, 2015
    #28
  14. Sintacs
    Sintacs Guest
    Same thing here. Stuck on the green launch screen. Have restarted 12+ times. Hard reboots, unplugged my external HDD, unplugged the system from the wall, still stuck. I suppose we can be greatful for cloud saves, as it's looking like factory resets will
    be in order.
     
    Sintacs, Oct 29, 2015
    #29
  15. Oldun Kast 2LTQ
    Oldun Kast 2LTQ Guest
    I kept unplugging it at the back if it didn't get past the green screen within 5 mins. Eventually it booted up normally with the update in place.
     
    Oldun Kast 2LTQ, Oct 29, 2015
    #30
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