{URGENT} Minecraft Migration - E-Mail not sending to Outlook Email

Thanks for the reply, luckily Mojang support was able to fix my first problem.

Unfortunately, I now have a new problem: when I migrate the account to a Microsoft account, I get the message "Something went wrong" (see attachment).

Do you have any idea how to solve this, Mojang support could not help me there.

Hi,

I do have the same problem and I tried it now for many many times on different days

and I still get the message above, that they can´t send me the code to verify my email to finaly start the migration.

The support can´t help me, cause they just send me to a Bot and it can do absolutely nothing about my problem.

Please, I really need help

Patty

Hello CybernTechx,

Thank you for contacting the Xbox Support forums. It sounds as though you have already tried several troubleshooting steps to resolve this issue. Next, I would recommend contacting Mojang Support directly. You may open a ticket by visiting Mojang Support - Contact Us.

Additionally, you may view Not Receiving Mojang Studios System Emails for additional troubleshooting steps you may take if you have not done so already.

Hope this helps!

-Tali

Me too, i can't receive the migration e-mail for any reason that i dont know, help me Microsoft

Hello CybernTechx,

Thank you for your response. I'm glad Mojang support was able to resolve the initial error! If you're able, please try again today and let me know if you are still receiving this same site error. From my understanding, it should be resolved.

Thanks!

-Tali