UPnP not successful message

Hi Lily, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

The DMZ may fix this.

To give you the correct steps, I would need to know your router model and search for it, but, I can also give you some directions.

There are also great guides online, like these:

https://www.windowscentral.com/xbox-one-dmz-guide

https://www.ubisoft.com/help/connec...article/setting-up-dmz-for-xbox-one/000061024

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

There is also this complete guide about NAT errors and configuration on the Xbox website, I recommend it:

https://support.xbox.com/help/hardware-network/connect-network/xbox-one-nat-error

Setting the DMZ:

A) On your Router

1. Make sure to use the ethernet cable connection, it is more reliable than the Wi-Fi one. (If possible)

2. You then, have to assign a static (fixed) IP for your Xbox console on your router, which will enable you to do the next steps

3. Turn on DMZ under the IP you selected for your Xbox Console.

4. Turn on UPnP on your router

By doing that, you'll pretty much have an open and direct connection to the game servers.

B) On the Xbox Console

Configure the network settings accordingly.

Enter the Settings menu.

Under the General tab, select Network Settings then Advanced Settings.

Take note of the information displayed

Select IP Settings > Manual.

Enter the same IP you configured on your router DMZ.

Hello ValiantCastle45,

Thank you for posting here on the Xbox forums. Are you getting the error message "UPnp not successful?" If so, check out this support article for troubleshooting steps : UPnP
not successful in your network settings

Hope this helps!

Hello ARTeaux007! I'm Kris and I'd be happy to help you with your question.

First thing I would do is check to see if your router needs an update. If that's up to date then try the following:

1. Sign in to your router’s setup webpage, and make sure the router’s UPnP setting is turned on. You can usually find first-time help with this in the router manual or on the manufacturer’s support site.
2. Turn the UPnP setting off and save your changes.
3. Restart your console, your modem, and your router.
4. Turn the UPnP setting back on and save your changes. If there’s a Zero Config setting, make sure that’s turned on as well.
5. Restart your modem and router.

Once you’ve reset your router:

1. Restart your console.
2. Press the Xbox button  to open the guide.
3. Select Profile & system > Settings > General > Network settings.
4. Check your settings again to make sure the UPnP message is gone.

https://support.xbox.com/help/hardware-network/connect-network/upnp-not-successful

Hello there!

My name is Jonny and I will be assisting you today!

First, thank you so much for contacting us regarding your inquiry/ concern.

I do look forward to resolving this problem together!

Can you see if this happens when connected to a different network source such as a mobile hotspot?

me too how can i fix it please help