Uploaded voucher onto wrong account

Sportybadger · Nov 17, 2018

I uploaded a £25 voucher onto the wrong Xbox account and purchased the game Hello Neighbor. Unfortunately this isn’t the one linked to my sons Xbox - can i recify?

:)

Nathan Roberts (SunkNath) · Nov 17, 2018

I want to video record on youtube

Oh

in that case, head over to YouTube

Sign into your Google account

Click onto Upload.

This will then bring up a Window asking you to select the Video or file you wish to upload onto YouTube. It will then download the Video onto YouTube and show it on your Time Line and on your account videos

Hope this helps

AverseCentaur36 · Nov 17, 2018

Help needed with Xbox live

Hi, can anyone help please. My son has just purchased a 3month Xbox live voucher and I have accidentally redeemed it on the wrong account. Is there a way to change the account? Thanks

NagyGyörgy · Nov 17, 2018

I uploaded a £25 voucher onto the wrong Xbox account and purchased the game Hello Neighbor. Unfortunately this isn’t the one linked to my sons Xbox - can i recify?
Click to expand...

M3tal Daz3 · Nov 17, 2018

What you can do is set the purchasing account as xbox home to share the game among other accounts

StuartATrueRed · Nov 17, 2018

You can request a refund, by going here Request an Xbox digital product or subscription refund | Billing, then when the refund goes through on the account, you can then purchase the game as a gift for your son instead.

Saeleth · Nov 6, 2018

Hi there,

You may be able to correct the issue provided you haven't spent the funds yet. You will want to reach out to MS Customer Support, they should hopefully be able to assist you!

M3tal Daz3

What you can do is set the purchasing account as xbox home to share the game among other accounts

NagyGyörgy

I uploaded a £25 voucher onto the wrong Xbox account and purchased the game Hello Neighbor. Unfortunately this isn’t the one linked to my sons Xbox - can i recify?

Saeleth

Hi there,

You may be able to correct the issue provided you haven't spent the funds yet. You will want to reach out to MS Customer Support, they should hopefully be able to assist you!

StuartATrueRed

You can request a refund, by going here https://support.xbox.com/billing/xbox-subscriptions/digital-goods-subscriptions-refund, then when the refund goes through on the account, you can then purchase the game as a gift for your son instead.

KindGryphon

Hi,

My son has bought and xbox live gold digital code on Amazon. He redeemed the code onto the wrong account by accident. I was wondering if theres any way you can move the voucher from one account onto another without paying for another one? Thanks.

Youd have to check with customer service to see if there is anything they can do but generally speaking nothing is transferable between accounts.

Uploaded voucher onto wrong account