Uploaded qualifying receipt with unique code - still haven't received $5 credit

Discus and support Uploaded qualifying receipt with unique code - still haven't received $5 credit in XBoX Sales and Promo to solve the problem; I am in the continental U.S., followed the rules to a tee, and still have yet to receive my $5 credit or even an acknowledgement of my entry. It's... Discussion in 'XBoX Sales and Promo' started by JonesTrousdaleAdmin, May 6, 2014.

  1. JonesTrousdaleAdmin
    JonesTrousdaleAdmin Guest

    Uploaded qualifying receipt with unique code - still haven't received $5 credit


    I am in the continental U.S., followed the rules to a tee, and still have yet to receive my $5 credit or even an acknowledgement of my entry. It's been 8 days since I uploaded the receipt. What gives?

    :)
     
    JonesTrousdaleAdmin, May 6, 2014
    #1
  2. d20Dark
    d20Dark Guest
    $5 promo for $15 Gift Card

    I uploaded 3 (three) receipts with unique codes each on May 31st. The promo was obviously still up (because I couldn't have submitted or received codes), the codes were unique, the promo was still going on. Now it's almost two weeks later and still
    no credit codes. What's going on??? I bought $45 worth of gift cards because of this promotion!! I still have my receipts with the "unique" numbers written across top if that will help research.



    Chad ''
     
    d20Dark, May 6, 2014
    #2
  3. I Aaaam Groooot
    I Aaaam Groooot Guest
    $5 dollar Credit for Certain Microsoft Purchases of 10 or more Up to 10 Times.

    Uploaded 10 receipts. Still haven't received anything?
     
    I Aaaam Groooot, May 6, 2014
    #3
  4. DecayingPhoton1 Win User

    Re: Xbox live $5 promotion involving receipts

    I'm here also seeking info on a $5 promo code not received. The two common negating issues seem to be that Canadians aren't eligible and the "unique code" given during the process of uploading a receipt picture is not written on the receipt. If you live
    in US and you added the unique code to your receipt before you photographed it, we are in the same boat.
  5. Solid Snake 55 Win User

    $5 Promotion

    I bought a $15 gift card from Best Buy and was told I would receive a $5 bonus. I wrote my "unique code" on the receipt and texted a picture of it to the given Microsoft number and never got the $5.
  6. Solid Snake 55 Win User

    $5 promo for Xbox Gold

    I bought a $15 gift card from Best Buy and was told I would receive a $5 bonus. I wrote my "unique code" on the receipt and texted a picture of it to the given Microsoft number and never got the $5. Please help!
  7. DecayingPhoton1 Win User

    $5 Receipt codes not received

    Sorry for poor grammaticals but near success followed by wtf drained me.
  8. DecayingPhoton1 Win User

    $5 Receipt codes not received

    You aren't alone with this issue. Misses Joust gave some info in another question that might be of some help:

    Level S

    Support

    Posted Thu, May 8 2014 7:33 PM

    Okay guys n gals, we're back with info! I'm sad to say we can't help directly from here, but there are two ways for you to get in contact with the folks who can help:

    The first is to check out the promo's FAQ and fill out the form at the bottom of the page. Select "Where's my gift card?" from the dropdown.

    The second is to send an email direct to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.

    Regardless of which option you choose, please include as much info as you can!

    ________

    The complete discussion is here:
    forums.xbox.com/.../1736127.aspx
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Uploaded qualifying receipt with unique code - still haven't received $5 credit

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