Upload Speed Issues

College Josh · Jun 28, 2015

Provider: Verizon

Theoretical Speeds: 50 down/50 up Mbps

Xbox One Speeds: 36.90 down/ 0.11 up Mbps

I'm on a hardwired connection and my NAT is at Moderate (tried everything to fixed this)

I've run a connection test with the same cable and produced better results of 50.42 down, 9.66 up Mbps

I've talked to Verizon and they said the router was working just fine, and they said that the issue is Microsoft. I don't know what to do.

:)

Mister Fitzer · Jun 28, 2015

Verizon Mifi

Another thing to keep in mind is the upload speed of the connection. If you have a hearty download speed but an upload speed under 1 mb, you'll likely run into connection issues.

Miss Portia · Jun 28, 2015

Best Internet provider? What should I get?

You may have issues streaming content with that connection speed - we recommend around 3 Mbps download speed and 1 Mbps upload speed as a start

College Josh · Jun 28, 2015

Will performing a factory reset help this issue? Is this issue with an update?

RobertBuckalew · Jun 28, 2015

I wouldn't worry too much about what its says , its what it does that matters , are you having trouble on a game or joining mp or party chat?....as far as the NAT , what setup you got ?( Modem , router , isp and such , how many Xboxes ? ) here's a thread
about NAT ,

forums.xbox.com/.../1625236.aspx

Cy6er6Demon6 · Jun 29, 2015

I'm having a very similar issue and it's effecting my ability to stream via the Twitch app. I get 60 Down and 6 Up according to Speedtest.net with my PC wirelessly connected to my modem/router. My Xbox One gets 60 Down and 1 Up with a wired connection.
Help!

Cy6er6Demon6 · Jun 29, 2015

I've dug around for a solution to this for three days now. I've contacted my ISP, but I'm pretty sure its not them because my PC is unaffected by this issue. When Wolfenstein the New Order came out I streamed the entire game at very high quality via the
twitch app. I did read on one Xbox forum that preview program members experienced this issue, but I'm not part of that. I've gone through every troubleshooting process on Xbox.com and twitch.com

KNoley · Jul 1, 2015

XBOX One connectivity sucks. Plain and simple.

Cy6er6Demon6 · Oct 31, 2018

UPDATE: I was on the phone with Xbox support for hours the other day trying to get this sorted out. We tried everything and nothing worked. We concluded it had to be my ISP throttling Xbox One connections. I tested two Xbox Ones and all of my PCs got
the rated 6 Mbps Up that I pay for.

Something strange happened today. My Xbox has attained the 6.something Mbps UP that it's supposed to get. Idk what happened. I played some Destiny and then I rearranged some of my pins and now everything is normal again.

XBF Amber M

Hi the mad newfie!

We noticed you revived an
older thread, so we split the post to assist you on your own individual thread.

Thanks for reaching out and letting us know that this is something that is happening whether wired or wireless. The best recommendation I have regarding your upload speeds is to

power cycle your console and network hardware simultaneously for a minimum of 5 minutes. Other than that, you may want to look into

port forwarding your Xbox One.

Hope this helps out!

DerVaddi

hi,

please reset your mac adress:

following steps: Settings>Disk and Blu-ray>Persistent Storage>Clear it 3 times>Back to Settings>Network>Advanced Settings>Alternate
MACAddress>Clear>And then reboot console when prompted.

Ackis

Hello, do you already performed a console power cycle? this will fix most of the times this kind of issues, here are the instructions in the following link:

https://support.xbox.com/en-US/xbox-one/console/power-cycle-console

Let us know if these sugestions fix your issue, or if you need more assistance?

They mentioned that in the original post.

To OP: Have you turned on Quality of Service (QoS) by any chance? Are you connected via wireless or ethernet?

seegos

Why can't I play anything on this new xbox one... Nothing installs!!! I can't even get this thing to play the disk. It just stay in the installation que!! I know this is probably the wrong category but I bought this thing Saturday... And I haven't been able
to do anything but watch tv.. This has got to be the most expensive remote control ever... How can I play a game!! HHhHhHhHhHHH

EdragonXX

One question.

Is your Xbox One connected by cable or wireless? If wireless, I suggest to you test it with cable. And check do you get same speed or better.

Upload Speed Issues