Upload clips audio out of sync

Whenever I record a gameplay clip on xbox one, the audio is out of sync with the video.

NAT is open and various restarts have not resolved the problem

:)

 

Game DVR

How do you fix game DVR audio being out of sync?! I love watching my clips in upload however, the audio is about 2.5 seconds faster than the picture.

 

Out of Sync Upload clips

Hello there,

My issue lies within the Upload app, a feature I personally really enjoy having and have in the past been able to share with friends and show some awesome moments within games.

However I noticed that sometime in the last few weeks, something happened that made the audio fall out of sync with the video. Originally the problem was a delayed audio not matching the video. I proceeded to call xbox support, who went through some steps,
removing persistent storage a couple of times, then removing my saved games. I was then asked to turn off my xbox by the power button, followed by unplugging it from the wall. This resulted in losing all sound completely...video with NO audio. So, I was then
advised to restore my xbox to its factory settings.

Although not overly happy with the idea of re-installing every game I had on my xbox and then all of the DLC, and syncing the save files, I really wanted this fixed and so proceeded to restore to factory settings. After waiting some time for a game to install
I jumped in and recorded a clip eager to see a result. Plus side is that I do actually have audio, but now the audio plays ahead of the video.

Any advice on how this is fixed would be greatly appreciated.

 

Same thing is happening to me.

 

Hey there dark knight1265!

Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!