Upgraded to Xbox One S and lost 5.1 audio

Discus and support Upgraded to Xbox One S and lost 5.1 audio in XBoX on Consoles to solve the problem; I have a Vizio P65-C1 and the VIZIO SB4551-D5. Ran the original Xbox One and had no issues with 5.1 surround sound. Now nothing. I can only get 2.0.... Discussion in 'XBoX on Consoles' started by Ron Zombie 34, Oct 12, 2016.

  1. Ron Zombie 34
    Ron Zombie 34 Guest

    Upgraded to Xbox One S and lost 5.1 audio


    I have a Vizio P65-C1 and the VIZIO SB4551-D5.

    Ran the original Xbox One and had no issues with 5.1 surround sound.

    Now nothing. I can only get 2.0. 0x80bd0009 is the code I get.

    Any ideas?

    :)
     
    Ron Zombie 34, Oct 12, 2016
    #1
  2. XBF Jeremy Z
    XBF Jeremy Z Guest
    What kind of sound card does xbox one X have?

    Hello sizzle,

    Thank you for contacting Forum support!

    Dolby Atmos support on Xbox One and Xbox One S, with this feature it enables all Xbox consoles to pass Blu-ray audio data untouched to a user’s audio equipment, allowing your audio receiver or other audio device to produce a high
    quality, immersive sound experience.

    Audio Components with Xbox one X:

    DTS: 5.1

    DOLBY Digital 5.1, TrueHD with Atmos

    PCM

    Hope this helps.
     
    XBF Jeremy Z, Oct 12, 2016
    #2
  3. DaBadGuyCR
    DaBadGuyCR Guest
    HDMI Audio help.

    I want to get the best audio I can out of my Xbox One. I have a 5.1 system but my Xbox One is hooked up into my TV. Whenever I click 5.1 in Audio it says it can't do 5.1. What's the next best step? Bitstream with Dolby Digital?
     
    DaBadGuyCR, Oct 12, 2016
    #3
  4. Hey Papi
    Hey Papi Guest

    Upgraded to Xbox One S and lost 5.1 audio

    Hey Papi, Oct 12, 2016
    #4
  5. User 9242019
    User 9242019 Guest
    Did you search on the error code here?...support.xbox.com/.../error-code-lookup

    Quite a few hits come up though not all are current. One solution would be to hook up an optical cable between the console and the Vizio sound bar, rather than troubleshooting the HDMI connection issue.
     
    User 9242019, Oct 31, 2018
    #5
  6. Hey Papi Win User

    Upgraded to Xbox One S and lost 5.1 audio

  7. User 9242019 Win User

    Upgraded to Xbox One S and lost 5.1 audio

    Did you search on the error code here?...support.xbox.com/.../error-code-lookup

    Quite a few hits come up though not all are current. One solution would be to hook up an optical cable between the console and the Vizio sound bar, rather than troubleshooting the HDMI connection issue.
  8. XBF Jeremy Z Win User

    What kind of sound card does xbox one X have?

    Hello sizzle,

    Thank you for contacting Forum support!

    Dolby Atmos support on Xbox One and Xbox One S, with this feature it enables all Xbox consoles to pass Blu-ray audio data untouched to a user’s audio equipment, allowing your audio receiver or other audio device to produce a high
    quality, immersive sound experience.

    Audio Components with Xbox one X:

    DTS: 5.1

    DOLBY Digital 5.1, TrueHD with Atmos

    PCM

    Hope this helps.
  9. TRON NZ Win User

    Stereo signal in a 5.1 stream

    Hi Darkstar,

    The Xbox is working 100% as it should be. If the Xbox source signal is 5.1 i.e a game, then the audio stream to the receiver is 5.1 and the receiver will output 5.1 audio to the speakers. However if the Xbox audio source signal is 2.0 i.e music, then the
    stream to the receiver is 2.0 and the receiver will not magically output 5.1 audio to the speakers.

    This situation will happen for HDMI or optical using DTS or Dolby decoding etc. The Xbox will not simulate 2.0 up to 5.1. You will need to use one of the surround effects (simulation) on your receiver to scale the 2.0 audio to 5.1 audio. Sorry its not what
    you want to hear, but this is how it works :)
  10. N7 Gh0stz Win User

    kinda bothering

    Yh it is what's the point in having new next gen games with upgraded audio if U ain't got 5.1
Thema:

Upgraded to Xbox One S and lost 5.1 audio

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