Upgraded from Xbox Game Pass to Ultimate

Discus and support Upgraded from Xbox Game Pass to Ultimate in XBoX on Windows to solve the problem; I have upgraded to Xbox Game Pass Ultimate and currently cannot install xbox game pass for pc games even though my computer is updated and I have the... Discussion in 'XBoX on Windows' started by JoshOmona, Jun 13, 2019.

  1. JoshOmona
    JoshOmona Guest

    Upgraded from Xbox Game Pass to Ultimate


    I have upgraded to Xbox Game Pass Ultimate and currently cannot install xbox game pass for pc games even though my computer is updated and I have the correct specs. The standard game pass games install, but no new ones.

    :)
     
    JoshOmona, Jun 13, 2019
    #1
  2. Smwutches Win User

    What happens to Xbox live gold when upgrading to game pass ultimate?

    When you upgrade from standard Gold/Game Pass to Game Pass Ultimate, you upgrade at a ratio of 1:1.

    The 3:1 conversion ratio is what happens when you already have Ultimate and are adding standard Gold/Game Pass to Ultimate.
  3. AridLizard Win User

    About game pass ultimate.

    the upgrade from Xbox Game Pass to Game Pass Ultimate combines Game Pass with Xbox Live Gold, that is why Game Pass Ultimate costs more than standard Game Pass, and the combined cost is cheaper than having Live Gold and Game Pass as separate subscriptions
  4. Smwutches Win User

    xbox game pass ultimate weird stuff

    That means your gold was upgraded to Ultimate (Ultimate includes Gold, Game Pass for Xbox, and Game Pass for PC)
  5. Smwutches Win User

    I had Game Pass Ultimate from November to February, then cancelled it. I never did the Live Gold to GPU conversion. Can I do that if I sign up for Game Pass again?

    Yes it will. If you are upgrading from a standard gold or game pass to Ultimate, it will upgrade at a ratio of 1:1. The FAQ does mention a different conversion ratio, but that is if you currently have Ultimate and are adding a standard gold or game pass.
  6. Kimberly AnneTecson Win User

    Cancelled Game Pass, now my Gold is gone..

    Hi,

    Once you upgraded to Xbox game pass ultimate, your Xbox live gold will be carried over to Xbox game pass ultimate. For example, if you have Xbox live gold for a year and you upgraded it to Xbox game pass ultimate, your Xbox live gold and xbox game pass for
    console and PC will also be good for 13 months (12 months Xbox live gold+1 month upgrade Xbox game pass Ultimate). If you cancelled the Xbox game pass ultimate, automatically your Xbox live will also be cancelled since it is already merged to the Ultimate.
    You need to contact Xbox Support to reinstate your lost membership.

    To contact them, please go to this site:

    https://support.xbox.com/en-US/contact-us
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Upgraded from Xbox Game Pass to Ultimate

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