Upgrade to ULTIMATE

Discus and support Upgrade to ULTIMATE in XBoX Sales and Promo to solve the problem; First: Is the "upgrade to ultimate" promotion still active as of 2019, Oct 27? It isn't clearly stated on the website. In case it is: I have already... Discussion in 'XBoX Sales and Promo' started by AbrahamGarcía1, Oct 29, 2019.

  1. AbrahamGarcía1
    AbrahamGarcía1 Guest

    Upgrade to ULTIMATE


    First: Is the "upgrade to ultimate" promotion still active as of 2019, Oct 27? It isn't clearly stated on the website.

    In case it is: I have already used such promotion once. I had 2 months of Game Pass left when I upgraded to Ultimate for 1€, now its over. Then, is it possible to buy a Gold subscription for some months and then upgrade to Ultimate AGAIN since I already
    did converting my subscription once before? Or it was an one-time-only-for-each-user promotion?

    Can I still use the upgrade promotion (even at regular 12,99€ price for a month of Ultimate) and does my remaining months of Gold still convert to Ultimate?

    Thank you.

    :)
     
    AbrahamGarcía1, Oct 29, 2019
    #1
  2. Smwutches Win User

    Game pass ultimate

    Since you upgraded to Ultimate, your gold was cancelled and upgraded to Ultimate as well. Cancelling Ultimate also cancels your gold.
  3. ngocphi Win User

    I upgraded my life gold to ultimate then i cancelled upgrade but it cancelled live gold too and i lost my year of gold supsc.

    Fyi just going to mention that 1/1 upgrade from gold to ultimate no longer exists

    As of the recent price increase the conversion is 3/2 permanently regardless of if gold or ultimate (no need ro upgrade not just add the gold time to ultimate or upgrade to ultimate but 1/1 is no more)
  4. ngocphi Win User

    Issue with xbox live accidentally cancel 12 month subscription?

    You can't generally cancel prepaid memberships unless he upgraded to ultimate which cancel it but upgrade you would have.13.months of.ultimate.not 1 month of ultimate and 12.months of gold

    You stack.memberships and whenever you get a different package you upgrade this are you sure he didn't upgrade ro ultimate it will.show as canceled but.will.still have ultimate

    Now.If he canceled ultimate instead of turning off autorenewal that's different and.no.there is.no refunding that as the warming said when.he upgraded .he forfeits the upgraded time if he did that
  5. Smwutches Win User

    Lost 4 months of Xbox Gold after cancelling Ultimate Pass. Had Ultimate Pass only 1 week.

    When you upgrade to Ultimate, any gold or game pass you already have on your account is cancelled and upgraded to Ultimate since Ultimate already includes those. So cancelling your Ultimate cancels everything.
  6. ngocphi Win User

    Can I get a refund as I just bought the normal game pass but want to upgrade to the ultimate version but already spent £8 and then another £12 for ultimate.

    Oh dear lord NOOOOO

    DONT CLICK REFUND AT ANY COST pls don't listen to the IA

    you upgraded your gamepass to ultimate and the time was converted canceling the gamepass

    The time was added to your ULTIMATE at the conversion rate

    Canceling or refunding the ultimate will end badly ypi forfiet the upgraded time and only get the upgrade cost for ultimate enot the full amount back as gamepass was upgrade
Thema:

Upgrade to ULTIMATE

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