Upgrade is failing with status code: 417F-42FE-A080-1300-D000-0032

Hey there lankadman!

I am truly sorry to hear about the update issues, I can definitely understand how frustrating that could be. Let's try a few troubleshooting steps to see if we can get this issue sorted.

Please give the following steps a try:

• First, clear your Xbox 360 system cache 3 times.
  
• Power cycle your Xbox 360 console.
  
• Once your console is powered on, try downloading the update again.

If you are still unable to download the update, copy the update from your computer to a USB flash drive by trying the following steps:

Note The USB flash drive must use the FAT32 file system. For information about how to format a USB flash drive, see the “Format a USB flash drive” section of Xbox 360 USB flash
drive support.

1. Plug your USB flash drive into a USB port on your computer.
2. Download the update file.
   
3. Click Save to save the console update .zip file on your computer.
4. Unzip the file. If you are using Windows XP, Windows Vista, or Windows 7, double-click the .zip file to unzip it.
   
5. Copy the contents of the .zip file to the root directory of your USB flash drive (for example, E:\). Do not copy the contents to another folder on the USB flash drive (for example, E:\Files).
   
6. Unplug the USB flash drive from your computer.
7. Plug the flash drive into a USB port on your Xbox 360 console.
8. Restart the console.
9. When the console restarts, the installation program starts automatically. Select Yes when you are prompted to update the new console software.
   

Give the suggested steps a try and let us know how it goes!

up,

is everyone else has this problem solved ?

because I don't

Hey everyone!

I am truly sorry to hear about the update issues, I can definitely understand how frustrating that could be. We went ahead and moved your post so that we can provide proper support. Let's try a few troubleshooting steps to see if we can get this issue sorted.

Please give the following steps a try:

• First, clear your Xbox 360 system cache 3 times.
  
• Power cycle your Xbox 360 console.
  
• Once your console is powered on, try downloading the update again.

If you are still unable to download the update, copy the update from your computer to a USB flash drive by trying the following steps:

Note The USB flash drive must use the FAT32 file system. For information about how to format a USB flash drive, see the “Format a USB flash drive” section of Xbox 360 USB flash
drive support.

1. Plug your USB flash drive into a USB port on your computer.
2. Download the update file.
   
3. Click Save to save the console update .zip file on your computer.
4. Unzip the file. If you are using Windows XP, Windows Vista, or Windows 7, double-click the .zip file to unzip it.
   
5. Copy the contents of the .zip file to the root directory of your USB flash drive (for example, E:\). Do not copy the contents to another folder on the USB flash drive (for example, E:\Files).
   
6. Unplug the USB flash drive from your computer.
7. Plug the flash drive into a USB port on your Xbox 360 console.
8. Restart the console.
9. When the console restarts, the installation program starts automatically. Select Yes when you are prompted to update the new console software.
   

Give the suggested steps a try and let us know how it goes!

same here ! please someone help ... I cannot access XBOX live service

tried it but no luck.

On the network test menu, both network and internet are ok but LIVE cannot connect

"your console is connected to internet but cannot connect to LIVE. unplug your modem 30 seconds then replug it"

could it be a modem getaway config problem ? I'm clueless