Update Xbox one S failed

SunnyLotus42201 · Jul 20, 2018

Hello,

I buy Xbox One S today, and I set up it. But system update failed. I try to use offliine update method by this link doesn't work http://www.xbox.com/xboxone/osu1

What option can I use to do update?

:)

Gamer Girl20003 · Jul 20, 2018

Internet ok but no Xbox Live

My Xbox one s can see my internet and says I’m connected to the internet but won’t connect to Xbox live. The most recent update failed. I tried cycling (power button five seconds, unplug 30 seconds) but no luck. I have two Xbox one s and they are
both doing the same thing.

XBF Crystal P · Jul 20, 2018

Xbox update

Hello do143,

Thanks for reaching out! I'm sorry to hear about the issue with the Xbox One system update failed. If the problem persists, check out this troubleshooting resource for the

Xbox One System Update Solution.

What device are you using? (Xbox One, S, X, Windows 10 PC)

Hope this helps. Let us know.

{Parity} · Jul 21, 2018

Perform a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

Hope this helps. Good Luck.

AquarrzSudnnym

This is more than likely the power brick has failed. Same thing happened to my x360 and the reason I updated to Xbox one X. Time to update to a new console I suggest.

Either the next gen Series S/X models or XBox one S/X.

You won't look back, but will wonder why you didn't update earlier.

ForzaDrift Girl

Hi FrankMontrée,

I think you should contact custumor support then maybe your xbox needs to be fixed because usually it fixes the issue with the offline update

https://support.xbox.com/en-US/contact-us/

FrankMontrée

Hi ForzaDrift Girl,

Thanks for the quick response.

already done that, same result

after step 2 the system shut's down and stays down

ForzaDrift Girl

Hi FrankMontreé,

It seems you need to update your xbox offline here's a link that can help you further

https://support.xbox.com/en-us/xbox-one/console/system-updates-solution

{Parity}

Perform a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

Hope this helps. Good Luck.

Update Xbox one S failed