Update problem error 0x80073CF0

Hi,

Let's isolate your case by answering the following questions:

1. Are you using a Windows 10 PC or an Xbox One console to access the game?

2. Do you have the physical copy or digital version of the game?

3, Are you experiencing issues with other games as well?

Looking forward to your response.

Hello RdMnd,

Thank you for your post. I understand you are experiencing an issue with your Xbox One producing error code 0x80073CF0. To troubleshoot this, please visit the following page:

Error 0x80073CF0.

I hope this helps.

Hello, I have the same issue, it doesn`t happen with other GamePass games, only with Sea of Thieves update, tried reinstalling, and the issue is still here.

The error occurs when trying to update/download the game. 0x80073cf0

Running Windows 11, the game was working perfectly fine prior to the update of 06/23/2022, once the update dropped, the game just gives the error instead of updating.

i9-9900KF

32GB RAM

RTX2080s

GamePass games being installed on C: with more than 200GB of space left

Also SSD

Already tried all the following troubleshooting guides:

https://www.thewindowsclub.com/xbox-error-code-0x80073cf0

Reseting Windows Store

Clearing Cache

Again the error only occurs with Sea of Thieves, no other GamePass games is being affected as far as I know.

Best Regards,

Wilson

Hello there @QuintonWedemann, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

I have the same problem, impossible to download and install this game (Age of Empires: Definitive Edition).

Same error code : 0x80073CF0.

I'm on Windows 10, up to date, i have more than necessary Go and a powerfull computer.

What does it matter ?