Update on October 6 for Preview Program Issue

vibromaster · Oct 9, 2015

I have a Thrustmaster TX Race Wheel, TH8A Shifter, T3PA-PRO Pedals, Leather 28 GT wheel on a RaceRoom simulator platform. My Xbox One is the Forza 6 Edition. After the update, my race wheel does nothing. It only responds when I push the Xbox Button, but
I cannot move or select anything. If I go into a game with my normal controller, turn it off, and leave the wheel on, I cannot log the wheel in to use it. I am stuck with a $2000 race set up that I recently purchased before Forza 6, and I cannot use it. Please
advise. I normally race daily after work and I am frustrated after 3 days of no fix or valid answer to what is happening or when I can use my investment again. Chat with support sent me here with no answers after 2 days and 2 different advisors.

GamerTag: BCG

Clan Leader: Basket Case Gaming

:)

ShadowRik · Oct 9, 2015

Xbox 1 S console enrolled in preview program not receiving latest system updates

I was provided the following link https://t.co/UmgqSA6ZnR to open up a support request for my console enrolled in the xbox preview program. I am not on the latest release for the preview program. I haven't received any system updates since October 1

btrips · Oct 9, 2015

I think something is wrong with my x1

Are you a part of the preview program? Sometimes the preview version of the updates have issues.

GODtheSniper · Oct 9, 2015

This is a known issue. The preview update dashboard has not yet finalized use of racing wheels on the NXOE. They are continually working on it, and it will roll it out probably with a later update of the preview dashboard.

Kenny H. · Oct 31, 2018

Hey there.

You'll want to post this, and everything else preview related in the preview forums (forums.xbox.com/.../default.aspx) to ensure that
the proper team sees your post and can help you out. Also, make sure you look at the list of known issues to see if there is a workaround.

If you haven't already, be sure to report any issues via the preview app on your console, so that all relevant data gets reported to Microsoft.

GODtheSniper

This is a known issue. The preview update dashboard has not yet finalized use of racing wheels on the NXOE. They are continually working on it, and it will roll it out probably with a later update of the preview dashboard.

Kenny H.

Hey there.

You'll want to post this, and everything else preview related in the preview forums (forums.xbox.com/.../default.aspx) to ensure that
the proper team sees your post and can help you out. Also, make sure you look at the list of known issues to see if there is a workaround.

If you haven't already, be sure to report any issues via the preview app on your console, so that all relevant data gets reported to Microsoft.

BobMcFly247

It is not possible to unenroll during a preview wave.

At the moment the October preview wave is already rolling. So you will have to wait until the October update gets public. You will be unenrolled then and will not get any more preview updates.

Bechmann-2F4C5EC0-82

I would also like an invitation to the preview program.

I hope to download the october update soon, as my return period expires in a 5 days.

This whole coil whine is giving me a headache.

BobMcFly247

As the October update is not a preview update anymore but has gone public meanwhile, it is mandatory to have it installed.

But as there is already a november preview update rolled out you may please check your software version at settings / system / console information. If you are on xb_rel.1410 you are on the public version, if already on the xb_rel.1411 you are on a preview
version.

If on a preview version you need to move over to the preview program forums and have you issue posted there:

forums.xbox.com/.../default.aspx

Anyway there is no option to have your dashboard version uninstalled.

Update on October 6 for Preview Program Issue