Update needed

Hello Funky Chipster,

Your deposit is being prevented due to a mismatch between your Irish Rewards Account region and your British Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will
not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency. Also, since your Rewards Account is Irish, it is only
tracking purchases in Euro. Purchases in a different regional currency will not be eligible for Rewards.

However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location. Another option if
you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at (
https://rewards.xbox.com/optout/ ) , wait 48 hours and then sign back up again, which can also take 48 hours.

While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date
from the MyRewards page at (https://rewards.xbox.com/myrewards/). If your join date shows a specific date and not a date of "???", then your account has successfully been re-registered. If you open a new post
after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.

Hello Parris,

Sorry for the issue with the update. For all in the insider program, there are issues with the latest build update. Its best to go to the insider forum and post there.
As that forum is where there will be fixes posted. Also there is a service alert for core services which can cause many issues. You can follow the service alert

here.

Hope this helps.

Thanks,

Brad

This has happened to me once now too

I got this problem too, it wont let me even sign in most of the time but when it does my screen goes black and i have to restart my console again

Thank you this has helped me get it back