Update is Currently Unavailable

Discus and support Update is Currently Unavailable in XBoX on Consoles to solve the problem; Modem Brand and Model Number: HughesNet HT1100 Router Brand and Model Number: Belkin N150 Wireless Router, Model F9K100 v3 Wired or Wireless... Discussion in 'XBoX on Consoles' started by stephen scaggs, Jun 26, 2014.

  1. Update is Currently Unavailable


    Modem Brand and Model Number: HughesNet HT1100

    Router Brand and Model Number:
    Belkin N150 Wireless Router, Model F9K100 v3

    Wired or Wireless connection:
    Wireless connection (although I tried plugging it up directly, still didn't work)

    Update Error Message:
    "Update Failed: A syetem update is required to sign in to Xbox Live, but the update is currently unavailable. If the problem persists, visit www.xbox.com/support."

    Update Error Code (6 sets of 4 digits/letters each): No error code

    What you've tried: Steps 1-4,

    I hadn't updated my Xbox 360 in months and finally plugged it back up. I went through two system updates and I tried to connect to Xbox Live, but this message popped up. I cleared my cache, reinserted my storage device, have plenty of storage space
    and I have a successful connection otherwise. I skipped step 5 because I don't have a CD or DVD, or a flash drive around. And if I were having a firewall problem, I wouldn't have been able to update it the two times before. As for step 8, I'm not receiving
    an error code.

    :)
     
    stephen scaggs, Jun 26, 2014
    #1
  2. taidara
    taidara Guest
    update is currently unavailable

    Firstly, were you able to sign in to live.com properly?

    [quote user="lisppp"]with the port forwarding they are asking for a server ip adress, I entered the static ip adress from the xbox in there, is that right?[/quote]That is correct. I forgot to mention, for this to work properly you'll have to turn off UPnP.

    Have you tried with a different Ethernet cable? Or could you make sure your Ethernet cable is not faulty.

    If your still stuck despite the effort troubleshooting a wired connection. Could you try use a wireless connection as following:

    Turn off wireless security (WEP, WPA, WPA2).

    Turn off firewall.

    Note if you are unable to connect wireless, remember to setup security and firewall as previous settings.
     
    taidara, Jun 26, 2014
    #2
  3. taidara
    taidara Guest
    update is currently unavailable

    Could you also try clearing your Marketplace system cache. Here's how:

    1. On your console, go to Settings, and then select System.
    2. Select Storage, and then select your primary storage device.
    3. Select System Items.
    4. Select Marketplace System Data.
    5. Select Delete.
    6. Restart your console.

    Could you post up the make and model of your modem/router.

    Thanks!
     
    taidara, Jun 26, 2014
    #3
  4. taidara Win User

    update is currently unavailable

    Firstly, were you able to sign in to live.com properly?

    [quote user="lisppp"]with the port forwarding they are asking for a server ip adress, I entered the static ip adress from the xbox in there, is that right?[/quote]That is correct. I forgot to mention, for this to work properly you'll have to turn off UPnP.

    Have you tried with a different Ethernet cable? Or could you make sure your Ethernet cable is not faulty.

    If your still stuck despite the effort troubleshooting a wired connection. Could you try use a wireless connection as following:

    Turn off wireless security (WEP, WPA, WPA2).

    Turn off firewall.

    Note if you are unable to connect wireless, remember to setup security and firewall as previous settings.
  5. taidara Win User

    update is currently unavailable

    Could you also try clearing your Marketplace system cache. Here's how:

    1. On your console, go to Settings, and then select System.
    2. Select Storage, and then select your primary storage device.
    3. Select System Items.
    4. Select Marketplace System Data.
    5. Select Delete.
    6. Restart your console.

    Could you post up the make and model of your modem/router.

    Thanks!
  6. lisppp Win User

    update is currently unavailable

    Hi all,

    I was using a wireless connection, but I've hooked it up with a cable now. I've deleted the latest update and it gives me the same error again: 3CD6-0000-3080-0300-8007-2746.

    I already tried to download the update and put it on the usb. It installs but than it comes up with the following error: "A System update is required to sign in but the update is currently unavailable. If the problem persists, visit www.xbox.com/support"

    I've cleared the cache of the hard drive and I've checked for corrupted data but there is none.

    My internet connection should be fine, it's fast enough and no network problems.

    Hmmmm, hope anyone has an answer.....

    Thanks anyway for your effort!
  7. taidara Win User

    update is currently unavailable

    What is the make and model of your modem/router?

    Are you able to try connect your console on a different network?
  8. xbox360italy Win User

    update is currently unavailable

    Ok

    Try again...

    Status codes with 8007 as the second to last block usually indicate, that the console couldn't download the Update from LIVE properly (for a lot of reasons, like slow internet connection, corrupt download, overloaded servers or whatever).

    Therefore I recommend to let your PC download the update, and then copy the update to an USB drive or burning it to a CD, as your PC is more tolerant towards slow downloads.

    Go to this suport page to get your System Update download and instructions how to use it.

    Or simply click here. This will get you a File called "SystemUpdate_15574_USB.zip"

    Make sure you have a plain, empty USB stick that is FAT formatted (not NTFS). Also, sticks with special features like encryption or stuff like that won't work. It needs to be a cheap, plain USB stick.

    Double click on the ZIP file and you should see a "$Systemupdate" folder. Drag and drop that $Systemupdate folder to your USB Stick.

    Safely remove the USB stick, and plug it into your console. The console should then start to update itself. Or if necessary, simply restart the console with the stick plugged in.

    ---

    If not works, can you give me some information about the way you are connecting to LIVE? Are you currently using a wireless internet connection? If so, would you be able to try a wired connection and let me know if the problem persists?
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Update is Currently Unavailable

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