Update info for deposit

notice keeps telling me I need to update my info but everything is correct. Help?

:)

 

Update info for deposit?? Again!

team,

Every month i receive an email that states i have earned rewards points but that they cannot make the deposit? I have called and posted to this forum and for the last 6 months and still have not had this resolved. I am hoping that someone can assist with
this issue as my billing information is correct, yet that is what is stated as incorrect.

Any assistance with this would be greatly appreciated!

 

Update info for deposit?? Again!

Hi xtd. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently working on
a resolution. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.

 

Hello Fabled Savior,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this issue is currently being caused by a
database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for
your patience while our other team works on a solution.