Update info for deposit?? Again!

team,

Every month i receive an email that states i have earned rewards points but that they cannot make the deposit? I have called and posted to this forum and for the last 6 months and still have not had this resolved. I am hoping that someone can assist with
this issue as my billing information is correct, yet that is what is stated as incorrect.

Any assistance with this would be greatly appreciated!

:)

 

system update - again?

[quote user="makinmagic3"]

Xbox Support (twitter) has no idea about the update.

But Acey Bongos said "Nothing visible, just behind the scenes stuff to keep Xbox Live the best experience possible"

www.eurogamer.net/.../2012-02-23-new-xbox-360-update-tinkers-behind-the-scenes

[/quote]Cheers for the info mate!

 

Update billing info?

Hello ivorplayedallot,

We responded to your post at (rewards not going through) regarding why this deposit is failing. Unfortunately, we have
still not yet received a resolution from the other team working on this issue. Again, apologies for the inconvenience.

 

Hi xtd. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently working on
a resolution. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.