Update Console Location error

Discus and support Update Console Location error in XBoX Games and Apps to solve the problem; I recently purchased an Xbox One Series X. I've accumulated several Microsoft Rewards points so far, but when I try to use the app, I keep getting an... Discussion in 'XBoX Games and Apps' started by Volguy1971, Jan 2, 2021.

  1. Volguy1971
    Volguy1971 Guest

    Update Console Location error


    I recently purchased an Xbox One Series X. I've accumulated several Microsoft Rewards points so far, but when I try to use the app, I keep getting an update console location error, despite my settings being correct. I've tried uninstalling the app, and
    doing a hard reset, but both were to no avail. Can anyone help with this?

    :)
     
    Volguy1971, Jan 2, 2021
    #1
  2. XBF Brad A Win User

    Update your console’s location

    Hi Natpars,

    As the question has been answered, I will go ahead and lock this thread as to prevent repetitive answers. Feel free to come back anytime if you have a question or issue.



    Thanks,

    Brad
  3. estronal210 Win User

    Update Your Console's Location

    Everything is properly set. Nothing is in apparent conflict.
  4. napalm 31337 Win User

    Update your console’s location

    Hello, since this morning I can no longer launch the Microsoft Rewards app. I have a message saying Update your console's location.

    My console and app are updated. What is strange is that it works when I put my console in French (I'm French). I prefer to play in English so I put my console at United State and it doesn't work anymore.
    The solution to your issue is in what you wrote: if you are French, living in France, internet connection have a french IP, and all your profile is French, if you put your console in English/United States, when you start the Microsoft Rewards App, the app
    find that your rewards profile is French based.

    For that reason the error say to "update your console location" because you moved away from French/France.

    Put back the console to French language, France state.

    As a workaround you can access the Microsoft Rewards site from PC or Smartphone.
  5. JosefLBohorquez Win User

    Update Your Console's Location

    Just to double check, see if your country/region for your Microsoft account is the same as where you're physically located:

    https://account.microsoft.com/profile

    If not, that could be the reason, please change it to your physical location
  6. estronal210 Win User

    Update Your Console's Location

    I don't think ISP can offer a new static IP. Have yet to try a factory reset of the router itself. No idea how to do option A
Thema:

Update Console Location error

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