Unwarranted and unexplained suspension of xbox account

Discus and support Unwarranted and unexplained suspension of xbox account in XBoX Games and Apps to solve the problem; Today I logged on to find my account has a 7 day suspension without any explanation or reason as to why. I've never received a suspension before and... Discussion in 'XBoX Games and Apps' started by Puggz, Aug 22, 2018.

  1. Puggz
    Puggz Guest

    Unwarranted and unexplained suspension of xbox account


    Today I logged on to find my account has a 7 day suspension without any explanation or reason as to why. I've never received a suspension before and rarely talk on mic or through text so I'm extremely confused about how I received this suspension.

    I tried the support desk and received 0 help from the support bot that kept asking me completely irrelevant questions. I managed to find the appeal section only to find myself in a pop quiz about completely random and irrelevant questions which are impossible
    to answer only to be locked out for 24 hours because I didn't know "how to modding system works"...

    You give no reason for the suspension and no method of finding out more information, your entire enforcement system seems like a big joke run by some pre-school programmers.

    Where is the transparency?

    :)
     
    Puggz, Aug 22, 2018
    #1
  2. Daft Badger
    Daft Badger Guest
    Unwarranted suspension of account

    You can't file a case review for 24 hour suspensions.

    They wont contact you when they investigate any reports filed against you,they have all the evidence they need already.



    As said,you don't get banned for no reason.There's a list of enforcement myths here
    http://enforcement.xbox.com/Home/HowTo#sub-topic0-5
     
    Daft Badger, Aug 22, 2018
    #2
  3. Unwarranted suspension of account

    Xbox enforcement team are Law judges or Lawyers, for sure.

    But they do enforce the law agreed on the TOU. No one gets banned for no reason. Try to file a case review to the Xbox enforcement team to get a better understanding.
     
    ShockedSinger48, Aug 22, 2018
    #3
  4. KateLG.
    KateLG. Guest

    Unwarranted and unexplained suspension of xbox account

    I just posted on this same subject. Call [Mod Removed], Microsoft Legal Dept. This is illegal....Microsoft has a choice, they can either suspend accounts or credit people's accounts if they are going to suspend, cannot keep your money and
    not provide service. This is like "big brother"....you always have the choice to block people or not invite to your party etc. yourself. Twitter and Facebook get away with this because they are FREE, Xbox Live is NOT!
     
    KateLG., Aug 22, 2018
    #4
  5. Hi,

    There is a better way going about this then throwing insults at the enforcement team, All things Enforcement is here

    The questions aren't diffcult to answer, take your time with the test.
     
    ISirProdigy007, Aug 22, 2018
    #5
  6. bowski477
    bowski477 Guest
    The enforcement team does not use the forums nor to they have a support number to contact. Please follow the link provided above.
     
    bowski477, Nov 2, 2018
    #6
  7. bowski477 Win User

    Unwarranted and unexplained suspension of xbox account

    The enforcement team does not use the forums nor to they have a support number to contact. Please follow the link provided above.
  8. ISirProdigy007 Win User

    Unwarranted and unexplained suspension of xbox account

    Hi,

    There is a better way going about this then throwing insults at the enforcement team, All things Enforcement is here

    The questions aren't diffcult to answer, take your time with the test.
  9. KateLG. Win User

    Unwarranted and unexplained suspension of xbox account

    Today I logged on to find my account has a 7 day suspension without any explanation or reason as to why. I've never received a suspension before and rarely talk on mic or through text so I'm extremely confused about how I received this suspension.

    I tried the support desk and received 0 help from the support bot that kept asking me completely irrelevant questions. I managed to find the appeal section only to find myself in a pop quiz about completely random and irrelevant questions which are impossible
    to answer only to be locked out for 24 hours because I didn't know "how to modding system works"...

    You give no reason for the suspension and no method of finding out more information, your entire enforcement system seems like a big joke run by some pre-school programmers.

    Where is the transparency?
    I just posted on this same subject. Call [Mod Removed], Microsoft Legal Dept. This is illegal....Microsoft has a choice, they can either suspend accounts or credit people's accounts if they are going to suspend, cannot keep your money and
    not provide service. This is like "big brother"....you always have the choice to block people or not invite to your party etc. yourself. Twitter and Facebook get away with this because they are FREE, Xbox Live is NOT!
  10. Daft Badger Win User

    Unwarranted suspension of account

    You can't file a case review for 24 hour suspensions.

    They wont contact you when they investigate any reports filed against you,they have all the evidence they need already.



    As said,you don't get banned for no reason.There's a list of enforcement myths here
    http://enforcement.xbox.com/Home/HowTo#sub-topic0-5
  11. ShockedSinger48 Win User

    Unwarranted suspension of account

    Xbox enforcement team are Law judges or Lawyers, for sure.

    But they do enforce the law agreed on the TOU. No one gets banned for no reason. Try to file a case review to the Xbox enforcement team to get a better understanding.
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Unwarranted and unexplained suspension of xbox account

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