Unwanted puzzle picture on lock screen

Discus and support Unwanted puzzle picture on lock screen in XBoX Games and Apps to solve the problem; For the last 2 days the picture on my lock screen keeps being set to a picture unknown to me with "Microsoft Jigsaw Puzzle" in the bottom right corner.... Discussion in 'XBoX Games and Apps' started by CyclicalSafe9, Dec 5, 2017.

  1. Unwanted puzzle picture on lock screen


    For the last 2 days the picture on my lock screen keeps being set to a picture unknown to me with "Microsoft Jigsaw Puzzle" in the bottom right corner. I have reset my personal pictures each time I have restarted my computer but it continues to override
    my personal selections. I can't find where the setting is to turn this off...or where I gave the game permission to override my Microsoft settings.

    I play the game nearly every day and enjoy it. I'd hate to have to uninstall it because of a nuisance bordering on intrusion on my computer.

    Please help

    :)
     
    CyclicalSafe9, Dec 5, 2017
    #1
  2. screen lock function

    Puzzle screen lock function doesn't work. When I sort edges and then lock the screen, it still moves. This started after I downloaded the new Spain puzzles and clicked on the larger size. If the lock function is there then it should LOCK the screen. How
    can I fix this.
     
    SvelterWinner90, Dec 5, 2017
    #2
  3. Completing Puzzles

    I strongly agree,, but unable to figure out how to get this message to the developers. Specifically, is there a way to keep the puzzle from disappearing on lock and bug challenges so I can complete the puzzle and see the whole picture? Do the developers
    read these questions?
     
    IllicitLion27, Dec 5, 2017
    #3
  4. IllicitLion27 Win User

    Completing Puzzles

    I strongly agree,, but unable to figure out how to get this message to the developers. Specifically, is there a way to keep the puzzle from disappearing on lock and bug challenges so I can complete the puzzle and see the whole picture? Do the developers
    read these questions?
  5. DorthellaJohson Win User

    Microsoft Jigsaw

    I finally was able to duplicate the problem. If I have zoomed in on a puzzle (which has the ghost picture open underneath it), if I the open the puzzle view and then turn off the ghost picture before I close the puzzle view, when I reopen the ghost picture,
    it will not be aligned with my puzzle in progress. If I exit microsoft jigsaw and reopen, the ghost picture will be aligned correctly. Photo is attached.

    I'm glad I figured out how to get the puzzle and ghost picture aligned again. The problem occurred because I wanted to turn off puzzle view, and instead I turned off the ghost picture. My bad.
    [​IMG]
  6. wendy schuck Win User

    screen lock function

    I have same problem with screen not locking but have not downloaded anything new. It is also possible to enlarge or reduce image size while locked. The only thing that is locked is the ability to move the board itself. This must have started with the update
    that gave larger puzzle size. Please fix !!!!
  7. ButteryGraph66 Win User

    Removal of unwanted puzzle files

    Could not find my C drive Where is it?
  8. SeriousBread531 Win User

    Removal of unwanted puzzle files

    There was an answer to this question and a reply from FlimsyWings8968 that worked for me, make sure you type into the file explorer exactly how he/she has it spelled...no spaces and capital letters where he/she indicates or you wont get the file you need.
    Here is the post:

    "Posted 23 Feb 2016 4:49 AM

    I used the following method to eliminate unwanted puzzle collections:

    1. In File Explorer, select your "C"drive.

    2. In the search box type "DownloadedPuzzles" without the (")

    3. The search should result in the box being populated with a file folder named DownloadedPuzzles.

    4. Double click on this folder to obtain a list of puzzle collections on your computer.

    5. Select and delete the collections you no longer want."
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Unwanted puzzle picture on lock screen

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