Unwanted charges

Discus and support Unwanted charges in XBoX on Consoles to solve the problem; I tried buying something and it said it did not go through so I tried again but it kept saying it. But on my bank account I still have been charged... Discussion in 'XBoX on Consoles' started by AussieAussie66, Apr 29, 2020.

  1. AussieAussie66
    AussieAussie66 Guest

    Unwanted charges


    I tried buying something and it said it did not go through so I tried again but it kept saying it. But on my bank account I still have been charged multiple time yet my Microsoft balance says nothing?

    :)
     
    AussieAussie66, Apr 29, 2020
    #1
  2. Flymonkey102 Win User

    Unwanted charges

    When you go to Contact Us to request a callback, follow these steps:



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support

    Once they call, explain the issue and they will be able to help you.
  3. Daz.2 Win User

    Unwanted charges

    No refund on a digital game 2 days after it was charged to me. Thats ridiculous. Evan after knowing I bought the CD and was trying to install it. Seeing what Playstation has to offer I think. Dont trust microsoft with my money any more.
  4. Juice Man 7777 Win User

    Unwanted charges

    Make sure your address information matches your address information for the card you are using, and as far as charges, it usually takes about 48 hours for charges to be reversed
  5. AridLizard Win User

    Unwanted charges

    have a look at your order history at the following link

    https://account.microsoft.com/billing/orders/

    see if the multiple purchases show there.

    if they do and there is a refund option, click that on the unwanted items.

    if they don't show there go to https://beta.support.xbox.com/contact-us and click the contact us button.

    select Family and online safety as the category then select I want to protect my account as the topic.

    click Next then skip the Covid notification.

    scroll to the bottom and select Chat online or Request a call.

    this will get you through to Support and hopefully they will be able to make sure you don't get overcharged
  6. SatanicoDrCadillac Win User

    Unwanted charges

Thema:

Unwanted charges

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