Unusable redeem code

Discus and support Unusable redeem code in XBoX Sales and Promo to solve the problem; My son received an xbox pre-paid gift card for his birthday, the last four digits of the redeem code are unreadable so I have requested a new code via... Discussion in 'XBoX Sales and Promo' started by BigBoy_702, Jul 6, 2020.

  1. BigBoy_702
    BigBoy_702 Guest

    Unusable redeem code


    My son received an xbox pre-paid gift card for his birthday, the last four digits of the redeem code are unreadable so I have requested a new code via the website. I uploaded a photo of the card showing the illegible code and the receipt. I received a
    request to upload the front of the gift card, this was done. I then received emails telling me to do what was asked. I again uploaded photos showing front and back of receipt and gift card. I informed them this was done, microsoft have now refused my request
    because I didn’t do as they asked. I can only assume they make their money by ripping of children who buy gift cards for their friends. A truly horrific experience with microsoft. Does anyone know if they actually ever assist anyone or pretend to help and
    then refuse all requests?

    :)
     
    BigBoy_702, Jul 6, 2020
    #1
  2. Nima2007 Win User

    Code has already been used

    If it was used then you should know there is no guarantee for the redeemable codes being unused
  3. BigBoy_702 Win User

    Unusable redeem code

    Thanks, I will give that a go.
  4. steeledwand7664 Win User

    Unusable redeem code

    Your best bet would be to get ahold of Xbox customer support they can be reached by going to support.xbox.com/contact-us
  5. Fidgle Win User

    Mass Effect 3 N7 Collectors Edition Redeem Code Error

    I did everything you wrote and it still says:

    Code Not Valid

    This code has already been redeemed.

    Please enter an unused code.
  6. peterlienhard Win User

    Flight Simulator 2020 Activation code

    I redeemed the code on the older pc (10years-old). in the microsoft-store, I am not able to cancel this (unuseful) activation.
Thema:

Unusable redeem code

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