Unresponsive Buttons in the New Series X|S controllers.

Hello, I'm so sorry, I misread the question, yes, the controllers are great now! I recently got one and have been using it for over 2 months without any issues.

Once again, I apologise for misreading the question you asked.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Please see a well detailed guide on how to troubleshoot the Xbox Wireless Controller here https://support.xbox.com/en-US/help/hardware-ne...

If that doesn't help with the issue, you will need to send the device to Microsoft for a service repair/replacement. You can see how to do that here https://support.xbox.com/en-US/help/hardware-ne...

If the controller is still under warranty, the repair/replacement is free. If the warranty has expired, it will cost you a fee depending on the type of controller you own. You can check out Microsoft's out of warranty service cost here https://support.xbox.com/en-US/help/hardware-ne...

Hope this helps!

Xbox Series X|S controllers are fully compatible with the Xbox One, One S and One X. Also the Xbox One controllers work on the new Series consoles.

Hi,

Xbox Series X|S controllers are fully compatible with the Xbox One, One S and One X. Xbox One controllers also work on the new Series consoles.

My controller stop working too series x , factory controller . Last night working and today my samsung tv remote control my xbox and the xbox controller no longuer view by the xbox , i use another controller from my other xbox seris s , and this controller work but not the one work last night , i try the little button to match xbox with but nothing , the controller do no longuer view on my xbox series x , can control de series s but can't be view or connect to the series x anymore