Unravel preorder bonus

I pre-ordered unravel on the 3rd of febuary and it's now the 15th I have never received the download code for the prop. Has anyone else had this issue cause I really wanted it haha.

:)

 

Unravel Yarnie Prop hasn't been sent out

I preordered Unravel and haven't received my preorder bonus yet in my messages

 

I haven't received

I never received my Unravel preorder bonus, the avatar prop. I preorder the game on Jan. 12.

Thank you for the help

 

Hey there, hrvstrofsorrow6! Sorry to see that you haven't received your Yarny item yet! We're unable to locate your code for it, but have sent your information up to the right people to look into this for us. Hang tight! One of us will respond once we have
more information.

 

Hey, sorrow! I've sent you a Forums private message. You can check them
here!