Unlinking from EA

Justinking9 · May 24, 2021

I have an old EA account that is linked to my current GamerTag. The EA account and the Yahoo email the EA account was attached to have been deleted so I am unable to access these accounts to unlink my GamerTag. Because of this I am unable to play ApexLegends. I need help unlinking this account since EA and Yahoo are useless to help me.

:)

XBF Mohammed C

Unfortunately, you should have access to the account in order to unlink it!

Please see Unlink your platform accounts from your EA Account for more details.

Desosav

You need to contact EA support to help you unlink your xbox account from EA account.

However keep in mind that if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.

MoeZArts

You should be able to unlink your Xbox account from your EA account by signing into your EA Account and under your profile info you should see all the linked profiles.

Check this post on the EA forums for unlinking account
https://answers.ea.com/t5/EA-General-Questions/How-do-I-unlink-my-xbox-live-account-from-my-other-origin/td-p/1808081

RichieB_

Hi Rolydog,

Greetings!

Thank you for posting in the Microsoft Community.

We understand that you need help with your Xbox account that you want to unlink to your old EA Sports profile.

To unlink an Xbox account from EA Sports profile, you should visit their support page where you can manage your EA Sport profile by there you will have an option to unlink or manage your profile there. Because if you will check on Microsoft support page there is no option to unlink or manage 3rd party accounts or in game accounts.

Here is the support page of EA Sport: EA SPORTS - Publisher of FIFA, Madden NFL, NHL, UFC, PGA TOUR, and F1 Video Games

Here is the support article that will guide you how to unlink your platform accounts from your EA Account: Unlink your platform accounts from your EA Account

-Go to the Connections tab in your EA Account settings portal..

-Find the account you want to unlink, and click the Unlink button next to it.

-Read the disclaimer and make sure you want to unlink, knowing all the risks.

-Check the box next to I understand and wish to continue.

-Click Unlink.

Regards,

Microsoft Community Moderator

kyle_m4496

Hi Yeenoiz. My name is Kyle and I'm an independent advisor.

The account connection is created on EA's side, therefore it can only be unlinked from EA's side.

When signing in to the EA website, choose to login with your Xbox profile. This should allow you to access the linked EA account.

https://www.ea.com/login

If you can get into the account, follow the steps on EA's help page to unlink the account: https://help.ea.com/help/account/unlink-gaming-accounts-from-ea-account/

For further help with recovering access to the account and unlinking it from your Xbox profile, please contact EA. You can find more info on how to set up a case with EA at the EA Help website: https://help.ea.com/help/faq/contact-ea-help/

Thanks,
Kyle

Unlinking from EA