Unlink Ubisoft Account from My Xbox from Microsft account

Hey there!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

Unfortunately, there is no option from the Microsoft Xbox end to unlink any 3rd party accounts from Xbox accounts.

According to Ubisoft, here's how you can unlink your account:

To unlink your accounts:

• Head to the Account Information webpage.

• Scroll down to the Linked Accounts section.

• Locate the platform you would like to disconnect and select Unlink.

• Follow the on-screen instructions.

However, since you have mentioned that the email you have used that was linked to your Ubisoft account was already deleted, the only best option now is to have you contact Ubisoft as they can possibly manually unlink your Ubisoft account from the deleted Xbox email address.

You can directly contact them here at this link:

https://support.ubisoft.com/en-GB/SignIn

Thank you for your time. I hope you have a great day!

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hello there!

My name is Jonny and I will be assisting you today!

First, thank you so much for contacting us regarding your inquiry/ concern.

If you DONT have access to the Ubisoft account/email, you NEED to contact Ubisoft. It's not an Xbox account, and Xbox has no association with Ubisoft Accounts. In addition, when you linked the accounts, you used Ubisoft services to do it. Xbox can't go into a Ubisoft account that you lost access for to unlink it because it's not an Xbox account.

Ubisoft will be able to look up your information whether the email exists or not by getting information from you and should be able to change the email for you.

The only time they may not assist is obviously if you had been banned on that Ubisoft account and are simply trying to bypass that which in that case, you would obviously be stuck with the ban with no way of bypassing it.

Sorry.

If you read before post your unswer.... I say I can't enter in Ubisoft connect account'cose I have no more access to the old email...

Yes and the unswar was that is impossible to them unlink me 'cose I have no proof that the old email was mine....then now My micoroft box account is in hostage of Ubisft??

The old hotmail account was deleted many years ago. I have try to recover it but there is no way.

However now I will try to understand with my lawyer if there are the extreme to go in case with them.

I can provide that all account was mine then a software house must give to the user tha change to be helped to unlinke or delete an account.

Update

Ok I don't know what they do but I was able to unlink my old account (I'm enter via PC with my xbox account). Then I'm enter via PC with the new one's and linked.

Now I will try if all goes ok.

Have you contacted Ubisoft support?