unknown Suspension on my account.

hello.

one of my accounts, [Mod Removed], was recently suspended till the 31st of this month.

i think this is a issue as that i revived 2 e-mails about it at 1:00am and i was able to play online at 7:30am the same day. if there is a way to fix this or contact the enforcement team, please let me know.

I've only just renewed my account with a 3 month gold membership and i would like to get back on as soon as possible.

Thanks.

:)

 

Unknown account suspension.

What makes you think you have a suspension?

Also, if you do have an enforcement action, the only way to contact anyone that can alter suspensions (or to appeal it or ask about it) is to contact enforcement through a case review:

https://enforcement.xbox.com/en-US/home/howto#sub-topic0-6Xbox support and phone support can not alter suspensions. Only enforcement can - and ONLY through a case review. To do a case review your suspension must be active, have been applied within the last
year and be longer than 24 hours. You may have to do a quiz on the code of conduct before you can do a case review, and if you fail you will have to wait 24 hours to try again.

 

Unknown account suspension.

Apparently I have been suspended from xbox live. firstly I have ne Idea why. and secondly It says on the website I have no Suspension history.

 

For questions about suspensions, you'll need to post here -
forums.xbox.com/.../41.aspx