Unknown Microsoft account is linked to my Playstation account on Minecraft PS4 Edition

Hi Josef, I’m having the same issue however this is the first time I’ve got minecraft on any PlayStation, I’ve tried logging in to Minecraft on PS5 and it gives me the same message, there is only my account on my PS5 yet it says my Microsoft account is already linked to another PSN account, I do not have minecraft on PS4. I attempted to use a different Microsoft account but all I got was a signing in screen for 10 minutes so gave up.

(Edit: just installed minecraft on my ps4 with the same PSN account and also says the Microsoft account is linked to a different PSN account but Nintendo switch works fine so seems to be an issue with PlayStation minecraft)

Thanks, but I really don’t consider that a solution as I only have 1 main Microsoft account that I use for everything and I’m not interested in trying to dig up accounts I made as a teenager and playing on old accounts that cannot sync with my other devices. Especially when I have already spent hundreds of hours on those other devices on worlds inside Minecraft with friends and family.

I understand it’s A solution and not THE solution but that is the most extreme version of “tough luck” I have seen and if there is nothing else that can be done, then one of the 3 (Microsoft, Minecraft or Sony) needs to step up and make a process as I can’t be the only one having this problem as clearly this is some backend issue that can only be solved by them.

User has issues loging in and using the service -> provider of the service should be able to fix it or provide a path for the user to fix it themselves

Hello, Emils. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Unfortunately, the only way is to keep trying to sign in with all your Microsoft accounts until you find the one that is linked to your PSN account. If you don't remember all your Microsoft accounts, you can follow the steps below:

https://support.microsoft.com/en-us/account-bil...

https://support.microsoft.com/en-us/account-bil...

Waiting for your follow-up.

I am attempting to connect my microsoft account with my Ps4 account. My microsoft account is already connected to a Ps4 minecraft account. How do I find what Minecraft account is using my microsoft account and to disconnect it from it.

Even if you could disconnect it you wont be able to link a different Microsoft account.

Per https://help.minecraft.net/hc/en-us/articles/360037725571-Minecraft-for-PlayStation-4-FAQ

Note: Once a Microsoft account has been linked to a PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be associated with a different account. 

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation® accounts can only be re-linked to the original account.

Note: As of March 15, 2023, please DO NOT unlink your MSA from your PlayStation account via the in-game menu. You will be unable to link it back if you do so.

This is a restriction imposed by Sony.

Hello,

Please check out this page: Minecraft for PlayStation® FAQ – Home

It states:

Linking a Microsoft account to a Playstation® account

WARNING Once a Microsoft account has been linked to a PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be associated with a different account. 

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation® accounts can only be re-linked to the original account.

What happens when I unlink my Microsoft account?

IMPORTANT Once a Microsoft account has been linked to a PlayStation™ Network account, it cannot be unlinked without loss of access to entitlements and Minecoins on other platforms. 

According to this thread you can unlink the accounts: Minecraft PS4: Unlinking Microsoft Account - Microsoft Community

However, even if you unlink it, according to Mojang you can only Re-link it to the original account, you cannot link a different PlayStation account to the Microsoft account.

Thank you,