Unknown Login Credentials for Minecraft Education; Can't Sign In

Hey there, Capybara Capy

You can sign into the Minecraft Education site using a Microsoft account or your work/education account. To sign in, please go to their website here: Home | Minecraft Education

You can find out more on how to get started with Minecraft Education here: Minecraft Education for Educators | Minecraft Education

More support articles and information can be found here: Get Set Up – Minecraft Education

Just so you are aware, the Minecraft Education team have their own forum for support here: Topics – Minecraft Education where you can post questions and ask for help and support.

Hope this information helps,

Nathan

I have the same problem and it's exactly the same on the phone. I put my Microsoft credentials, the login window closes normally. then this error appears. I can't login to the minecraft launcher either

Hi Jack,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues signing in to your Minecraft account. For us to isolate your issue, please provide the exact error message that you are receiving.

In addition, delete all Xbox and Microsoft from your credentials manager. There is a high possibility that your previous credentials are saved in your cache and being used automatically to login to Minecraft.

Credential Manager lets you view and delete your saved credentials for signing in to websites, connected applications, and networks.

To open Credential Manager, type credential manager in the search box on the taskbar and select Credential Manager Control panel.

Select Web Credentials and Windows Credentials then delete all Xbox and Microsoft that you will see.

Regards,

Alvaro

Could you please be more specific about the issue you are facing? Are you having issues with Office, or Minecraft? On which platform are you gaming, and what are the issues you are facing?

Hey there!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

It could be that you are trying to sign in with an account that was not assigned a license. You'll have to contact your IT administrator to verify which email you need to use.

https://educommunity.minecraft.net/hc/en-us/art...

I hope this helps.

Best Regards,

Christian.