Unknown error whilst trying to purchase Xbox Live

I've been trying to (re)purchase Xbox Live Gold, after the card I was using to pay for it got cancelled. The issue is, when I get to the payment thing, it comes up with 'an error occurred' and gives me the following error code:

Purchase-Billing-9043
3d4f2496-39c2-4884-ace1-1b0bb8acd6ac
I've looked it up and there are literally no results that correspond with this error code, so what do I do? I've tried 2 different cards for payment.

:)

 

Want let me buy black ops 4

I am having a similar issue when trying to purchase gold subscription. It is stating there is an unknown error their end but nothing about the issue online . I think the issue is with the online store and it just say try waiting a while .....

 

Status Code 80169D94

I am currently recieving this error while trying to purchase microsoft points on live. Anyone know what this means?

 

Cool error :/

Did you try removing all the cards attached to your profile then doing it over?

or try going to the hard drive(System Settings>Memory>Hard Drive) and hit Y. Then you clear the cache and reboot the 360.

if these steps dont help you might need to call support I hope you get it fixed