Unknown charges

Discus and support Unknown charges in XBoX on Windows to solve the problem; Not understanding why I have charges at all. I need use .Microsoft and I don't even own an Xbox. I need my money refunded asap. Microsoft Corp $19.46... Discussion in 'XBoX on Windows' started by Rachel Patton, Mar 4, 2025 at 1:43 AM.

  1. Rachel Patton
    Rachel Patton Guest

    Unknown charges


    Not understanding why I have charges at all. I need use .Microsoft and I don't even own an Xbox. I need my money refunded asap. Microsoft Corp $19.46 and Xbox.. $38.96. . My card information isn't even on my account. I've never been charged before .

    :)
     
    Rachel Patton, Mar 4, 2025 at 1:43 AM
    #1
  2. mitchcraft1980 Win User

    Unknown Charges

    Did you use a trial for some of the applications like Zune , Lovefilm, Netflix etc because i noticed something sneaky about them , they are easy to start the trial but to once it runs out they just start charging you if you dont cancel it and its not as
    easy to cancel as it is to start, i had to go as far as calling xbox on the phone to cancel all my trials which is wrong imo , you should be abel to do this on your xbox , but yeah maybe thats the problem ?
  3. Geovanie Legend Win User

    Unknown Charges

    The 1-year family plan is a yearly charge, all other may be a monthly charge, not entirely sure since i've only ever used the family plan aside from getting pre-paid cards.
  4. M3tal Daz3 Win User

    Unknown charge

  5. Georges C. Win User

    Unknown charges

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Camest, the best way to get some help with your question would be by taking into account Xbox support via chat, when entering ask to be transferred to the specialized department where they can check your purchases by your card.

    https://support.xbox.com/en-us/contact-us
  6. Wendy Thorne1 Win User

    Unknown Charges

    Yeah my account clearly shows no purchases. I'm just worried it will keep happening since it seems like it's a recurring charge.
Thema:

Unknown charges

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