Unknowingly paying - Refund?

Discus and support Unknowingly paying - Refund? in XBoX on Consoles to solve the problem; Just curious whether or not xBox Live could actually monitor/check into the Accounts to justify this. Ie., I haven't unpacked my console since I've... Discussion in 'XBoX on Consoles' started by RawrrQueenn, Mar 26, 2015.

  1. RawrrQueenn
    RawrrQueenn Guest

    Unknowingly paying - Refund?


    Just curious whether or not xBox Live could actually monitor/check into the Accounts to justify this.

    Ie.,

    I haven't unpacked my console since I've moved back in December. I've been charged since December - first charge being 1.13 - Last month I was charged 12 for Live, this Month was another 12.

    I haven't renewed so why am I being charged this?

    Why was nothing done other than turning off my renewal?

    Think I deserve an apology, at least.

    :)
     
    RawrrQueenn, Mar 26, 2015
    #1
  2. Smwutches
    Smwutches Guest
    Smwutches, Mar 26, 2015
    #2
  3. RawrrQueenn
    RawrrQueenn Guest
    Unknowingly Paying - Refund? [Billing?]

    Ah, thanks.

    Sorry - I actually didn't mean to create a 'duplicate thread.' Tried to cancel the other one since this one had a bit more to the question.

    I've already tried contacting them and they didn't say anything other than they'll turn off my renewal.
     
    RawrrQueenn, Mar 26, 2015
    #3
  4. Smwutches
    Smwutches Guest

    Unknowingly paying - Refund?

    You would need to contact support directly to speak to billing to see if there is anything they can do. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Mar 26, 2015
    #4
  5. Smwutches Win User

    Unknowingly paying - Refund?

    You would need to contact support directly to speak to billing to see if there is anything they can do. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  6. Smwutches Win User

    Unknowingly Paying - Refund? [Billing?]

  7. RawrrQueenn Win User

    Unknowingly Paying - Refund? [Billing?]

    Ah, thanks.

    Sorry - I actually didn't mean to create a 'duplicate thread.' Tried to cancel the other one since this one had a bit more to the question.

    I've already tried contacting them and they didn't say anything other than they'll turn off my renewal.
  8. DigitalAssassin Win User

    Been unknowingly paying for Xbox Live for quite a while, is there ANYWAY at all I can get refunded?

    Hey there, really the only advise you'll get here is to talk to phone support about it, which you've done and it seems like you got a pretty good outcome. I would be happy with that and I don't think you'll be getting any more.
  9. SickboyWPG Win User

    Are You Kidding!

    Soo..... you modded your console unknowingly still counts as modding.
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Unknowingly paying - Refund?

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