Universal media remote (original white one) does not work with new style 360

purchased the original universal media remote and it does not operate with my 360. The lights on the remote Turn on and the Xbox button brings up the menu but none of the other burns seem to do anything. Any help?

:)

 

Media Remote

Additional - This is the original white universal media remote, not the newer black one.

 

Original Xbox 360 Console (white) will not work with Universal Remote from far away

Hello,

I have a white Original Xbox 360 Console that works fine with my Xbox 360 wireless controller. I recently purchased an Xbox 360 E Console. The 360 E console does works with the Xbox 360 wireless controller, my Dish 20.1 IR universal remote, and my RCA RCR314WR
universal Remote.

My original Xbox 360 console does not work with the Dish remote and RCA remote, listed above, except for 1 case. The Dish remote and RCA remote Do work with original Xbox 360 console only when the remote is position within about 3 inches of (and directly
in front of) the black sensor (I assume it is the sensor) on the front of the original Xbox 360 console. If I move the remote more than 3 inches away from the console sensor, or I move the remote up, down, left, or right, the remote does not work.

When I say the remotes work with the console, I mean that I can power the Xbox console on and off, as well as switch between screens using the remotes.

Codes I have programmed into my remotes: Dish - 576; RCA - 32083

I tried placing the original console next to the 360 E console (unplugged the 360 E console) to see if it was the room and I got the same results.

Has anyone heard of this issue before with the original Xbox 360 console and universal remotes?

 

Hello,

Thanks for the support message.

If the buttons are not working for your remote, please follow these steps below.

• Check for interference. Remove any objects that may block the infrared port on the remote or on the console. This includes metallic or metallic-painted faceplates on the console.
  
• If the infrared port on the faceplate is damaged, replace the faceplate.
• Put new batteries in the remote control to determine whether the behavior is caused by weak batteries. Remove the batteries from the remote control, press each button two times, and then replace the batteries.
  

More information on your issue:

Xbox 360 Universal Media Remote

How to troubleshoot your Xbox 360 Universal Media Remote

Should you have any other concerns, feel free to post back.

Cheers!

 

I have the same problem... The solution doesnt work