Unique problem

Discus and support Unique problem in XBoX Games and Apps to solve the problem; hi, i have have what I feel may be a unique problem. i bought FIFA 15 on disk at launch, played it for a while, then sold it. I have since bought it... Discussion in 'XBoX Games and Apps' started by trfcdan86, Jan 8, 2015.

  1. trfcdan86
    trfcdan86 Guest

    Unique problem


    hi,

    i have have what I feel may be a unique problem.

    i bought FIFA 15 on disk at launch, played it for a while, then sold it.

    I have since bought it again, this time as a download code (off a friend who had an unwanted code with his bundle), but it won't let me authorise.

    Can anyone help?

    :)
     
    trfcdan86, Jan 8, 2015
    #1
  2. Unique Halo: Reach Problem

    Thanks Checkered. So I will be honest with you there are known issues with the 2701 series and xbox. But I don't recall the issues being with connecting to live only marketplace issues. But in order to solve this for you I'll need you to do something called
    port forwarding. Specific directions for your router can be found below at this link:

    portforward.com/.../Xbox_Live_360.htm

    If you need help with the whole static IP and setting it up on your xbox let me know. I'm good at this stuff Unique problem :D
     
    SoulDogWarrior, Jan 8, 2015
    #2
  3. dbbirdie2222
    dbbirdie2222 Guest
    Unique Halo: Reach Problem

    http://www.speedtest.net/result/1801176429.png

    For some reason, the picture doesn't show up for me, but the link works.

    Okay, something new happened today. I finished a game of Halo: Reach and was looking at the stats when, all of a sudden, I was disconnected from XBL.

    I didn't play much today, so this only happened once, BUT this has never happened to me before.

    Also, about my account...I have no idea why it is showing up or why I'm signed up as the name I am. My gold account is edlbirdie:
     
    dbbirdie2222, Jan 8, 2015
    #3
  4. HassanB Win User

    A unique problem with specializations

    Hi,

    Sorry forum support agents as well as Xbox Support via phone cannot re-send or regenerate these codes for you. If you received an e-mail at the wrong e-mail address the it's suggested you check your contact information
    here and
    here and update that information so future promotions don't get sent to the wrong e-mail as well.

    If you're being asked to verify information you will need to do so before being able to access that account, there's unfortunately no way around that. If you're unable to do either then you would need to wait until these specializations are unlocked for everyone
    in the coming months (no set date).
  5. Mark Sherwood Win User

    A bit of a unique problem

    Hey there :)



    Okay, so in regards to changing the Microsoft Account (Email address) that is associated with your account, you will want to follow the step-by-step guide on

    THIS
    page. In summary, what you will be doing is:



    1: Creating a new Microsoft Account.

    2: Moving Terd Bern to the new Microsoft Account.

    3: Move your desired gamertag to the Microsoft Account that Terd Bern was using.



    You can do all of that, by following the above guide.



    Would you like to come back when you have achieved the above goal before moving onto your other problem? Or would you like to proceed with that now?



    Let me know :)

    Many thanks,

    Cloud
  6. Terd Bern Win User

    A bit of a unique problem

    Hey thanks dude.

    What I've learned is that the code and the email problem are actually 2 separate issues. Right now I'd like to get all this email stuff squared away and worry about the code later. here's what's happening:

    -The GT "" is not the GT I use anymore, but my current email is associated with this name.

    -The GT I actually use is associated with a friend's email.

    -Attempting to update my current GT with my current email gives me an error message "email already in use".

    I talked to someone and they said I could change the email for to something else in order to free it up. If there are no other options, then I'll try that.

    If you or anybody has a better suggestion, then please let me know.
  7. Terd Bern Win User

    A bit of a unique problem

    Yea I would get this message when attempting to renew through the console. That aside, how can I change the rest of my information? And what I should I do if I can' get this code to work?
  8. Terd Bern Win User

    A bit of a unique problem

    Hey thanks. Should be easy enough.

    The other issue about the prepaid code not working is occurring because my account is suspended. I was set up for auto pay, but the card doesn't exist anymore. I didn't bother updating that stuff because I knew Id buy the prepaid code, but I didn't know
    it would suspend me. That should be easy enough to fix, yea?
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