unintentional shopping

TotodeQuint · Jun 27, 2018

hello. I have bought a skin in the game "Fortnite" with monney and I want To be reimbursed.

:)

ScottyBeamsAll · Jun 27, 2018

Unintentional Purchase

So my brother and I saw a game with gold for this month on backwards compatibility. Supreme Commander 2 we tried to download it thinking it was free and ended up with a 30 dollar charge that we weren't supposed to charge to my mothers account. I didn't realize
that the GWG on 360 only lasted for 15 days per game I assumed it was similar to the Xbox one where both games are available for the entire month. If there is anything I do please tell me! can't afford to through money at games right now. I didn't let it download
past 1%.

Smwutches · Jun 27, 2018

Cancel unintentional purchase

You would need to contact support directly, although everything in the marketplace does state that there are no refunds so there is no guarantee they will get you one.
support.xbox.com/contact-us

Smwutches · Jun 27, 2018

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

The Lady Bastet

I accidentally got some bounties, once 5 gold for clicking on a bowl in an alchemy shop when I meant to take a spider egg I was allowed to take. I would just reload since i didn't want any bounties especially unintentional.

maxen

For future reference, if the confirmation page does not say "Free" then you *will* be charged for the purchase. It's worth keeping in mind; don't assume it will be free if that's not what it says.

If you speak with Support (link provided by Theory above), they may be able to help you out.

Theory of Game

Hi there.

Usually, the policy is that all sales are final. That being said, sometimes support can make exceptions, but you'll need to contact them to see if it's possible in this case. You can reach them at
support.xbox.com/contact-us - or if you'd prefer you can contact them on the phone. If you're in North America, the number is 1-800-4MY-XBOX, if you're elsewhere I can get the appropriate number
for you, just let me know what country.

Hope this helps.

neilhorgan

The pun was unintentional

But well spotted Genchy!

unintentional shopping