Unigram

Hi! I assume this is an app? What error code or message do you receive?

please go into settings and clear local saved games and persistant storage, it should download after you do this

Hello Araz Zaki1,



Hope you are doing well. Thanks for posting to the Microsoft Community.



First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



Can you please let us know if you still need assistance with this, or if you already solved it through another path? Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

You'd have.to.ask the author

Codecs are finicky

Best bet do it on a pc

Xbox isn't meant to download external files it's sandboxed for a reason

It's not.meant to multi task

You doing an operation that isn't supported

One app at a time

Since you are trying to do something it ain't supposed.to like open an external app from within an app

And app Association isn't supported

That's a pc or mobile feature

Now there is a wok around

Download vlc and do a media scan and hope the codec is supported.not.a hidden virus inqhich case you aintngoing to play it

Some movies are hidden exes which consoles can't rum forcing you to download.their virus embded exe unde the context of a custom rare codec