Unhappy With Microsoft

Discus and support Unhappy With Microsoft in XBoX on Consoles to solve the problem; I won a day one edition console from a Mcdonalds promotions late last year. I have barely had my console for over a year and the disc drive breaks. I... Discussion in 'XBoX on Consoles' started by AjPiT, May 19, 2015.

  1. AjPiT
    AjPiT Guest

    Unhappy With Microsoft


    I won a day one edition console from a Mcdonalds promotions late last year. I have barely had my console for over a year and the disc drive breaks. I look up this issue to find out that it is quite common, especially in day one edition consoles. I have
    had a baby in the nicu for over 6 months this year and have not had a chance to do much gaming, and didn't find out about this problem until this week. I am 3 months over warranty and now am told I have to pay over $100.00 to have this issue fixed. I believe
    that this is outrageous and I believe that Microsoft lost a long time customer. I also have a ps4 so I do not need an Xbox One. It is sad that the art of customer service is dead. I would understand if I was a abnormal situation, but this is a common problem.

    :)
     
    AjPiT, May 19, 2015
    #1
  2. At the Nozzle
    At the Nozzle Guest
    Unhappy with microsoft/xbox live services

    Hello,

    Xbox is currently experiencing issues related to purchasing and content usage and social and gaming usage. They are currently working on it, so hang tight!

    Xbox Live Service Status | Xbox Live Service Outage

    Best,

    Nozzle Unhappy With Microsoft :)
     
    At the Nozzle, May 19, 2015
    #2
  3. xXINIGHTxIMAREx
    xXINIGHTxIMAREx Guest
    Unhappy with microsoft/xbox live services

    Well i dont buy anthing from walmart... But thanks for your dumb comment if u dont have a vaild point dont comment....... Thanks....
     
    xXINIGHTxIMAREx, May 19, 2015
    #3
  4. AjPiT
    AjPiT Guest

    Unhappy With Microsoft

    I was just thinking and I was wrong. I have only had the console for 6 months, I won it back in November. I guess McDonalds acquired it last January. I know it didn't seem like I have had it over a year.
     
    AjPiT, May 19, 2015
    #4
  5. TheJackah
    TheJackah Guest
    Hey AjPiT,

    Thanks for using the Support Forums!

    I'm sorry to see that you're having issues with your Xbox One Console.

    Firstly, congratulations on winning it! Takes great luck that does indeed. Unhappy With Microsoft :)

    Unfortunately however- if you the warranty has expired on the console, you will be required to pay for the repair or replacement of the console, if you take it through Microsoft's processes.

    On the flip-side, there is an EU law, that provides at least 2 years warranty on the console, which has to be provided by the original company that sold/gave you the console. In this case, that being McDonald's. Whether this would be enforced on a 'win'
    I couldn't say, that would be up to McDonald's, but to save some extra money, you could try going through them.

    Keep in mind that, with this 2 years warranty, you will need to provide absolute proof it was a defect with the console when originally received.
     
    TheJackah, Oct 31, 2018
    #5
  6. TheJackah Win User

    Unhappy With Microsoft

    Hey AjPiT,

    Thanks for using the Support Forums!

    I'm sorry to see that you're having issues with your Xbox One Console.

    Firstly, congratulations on winning it! Takes great luck that does indeed. :)

    Unfortunately however- if you the warranty has expired on the console, you will be required to pay for the repair or replacement of the console, if you take it through Microsoft's processes.

    On the flip-side, there is an EU law, that provides at least 2 years warranty on the console, which has to be provided by the original company that sold/gave you the console. In this case, that being McDonald's. Whether this would be enforced on a 'win'
    I couldn't say, that would be up to McDonald's, but to save some extra money, you could try going through them.

    Keep in mind that, with this 2 years warranty, you will need to provide absolute proof it was a defect with the console when originally received.
  7. AjPiT Win User

    Unhappy With Microsoft

    I was just thinking and I was wrong. I have only had the console for 6 months, I won it back in November. I guess McDonalds acquired it last January. I know it didn't seem like I have had it over a year.
  8. Mookiestinkz Win User

    100% Packet Loss

    Microsoft????????Please chime in, alot of unhappy customers.
  9. WalterSalvatore Win User

    Join Bing Rewards for (free) Microsoft Points!

    I think Microsoft would be very unhappy to hear you calling bing.com a "known scam site".
  10. Mister Gwyther Win User

    unhappy

    You can also post your issues here for help! For connection issues, we have a guide (forums.xbox.com/.../9.aspx) you can get started with, and if you don't find any
    help there, post back with the request information and we'd be more than happy to help you out. Thanks!
Thema:

Unhappy With Microsoft

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