Unfairly suspended support team wont listen, "upheld decision" without even really looking

Discus and support Unfairly suspended support team wont listen, "upheld decision" without even really looking in XBoX on Consoles to solve the problem; So I somehow got suspended for supposedly making threats that I did NOT make. Support and Enforcement doesnt care and rule with an iron fist. How can I... Discussion in 'XBoX on Consoles' started by ScottHenry, Jun 24, 2017.

  1. ScottHenry
    ScottHenry Guest

    Unfairly suspended support team wont listen, "upheld decision" without even really looking


    So I somehow got suspended for supposedly making threats that I did NOT make. Support and Enforcement doesnt care and rule with an iron fist. How can I make my voice me more heard? Should I just leave Xbox? The report system is a joke and CAN be abused but
    they refuse to hear it. You most definitely CAN gang up on someone and report them with enough people.

    :)
     
    ScottHenry, Jun 24, 2017
    #1
  2. Daft Badger
    Daft Badger Guest
    hey efocement iron banner is here i got 10 new reports for you on me

    Op has already had 3 or 4 threads removed & is still making new ones.

    They were suspended,filed a case review & the decision was upheld so they've been spamming the forums.

    Op has been told several times that the enforcement team don't read the forums but wont listen.
     
    Daft Badger, Jun 24, 2017
    #2
  3. Daft Badger
    Daft Badger Guest
    Banned?

    The enforcement team do not use the forums & xbox live enforcement is nothing to do with support.

    Any report filed has to be investigated which takes time.You wont get suspended twice for the same offence,you were probably suspended for separate things you did week ago or longer.

    If you have filed for a case review & the decision was upheld then there is nothing else you can do
     
    Daft Badger, Jun 24, 2017
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Unfairly suspended support team wont listen, "upheld decision" without even really looking

    Every report gets investigated before a suspension is handed by XBLPET. Since you have filed for a case review and the decision was upheld there is nothing else you can do but read the Code of Conduct and respect it.

    Keep in mind that every gaming community has rules that regulate the online behavior.
     
    M3tal Daz3, Jun 24, 2017
    #4
  5. ScottHenry
    ScottHenry Guest
    What about them respecting they are WRONG? How could I have done what they say if I was muted the day before? They are idiots! I can't have possibly done what they said if the day before my communication was suspended....its not that hard to figure out.
    This is why their enforcement system is a joke and I actually did talk to support and they agreed that I had a good point, how could I have made threats, harrased anyone or done what they said if I was unable to communicate? No, enforcement is wrong and I demand
    they make it right. This is not how to treat a customer.
     
    ScottHenry, Jun 25, 2017
    #5
  6. Smwutches
    Smwutches Guest
    Investigations take time, so both suspensions could have been for actions that took place weeks before the suspensions started.
     
    Smwutches, Nov 1, 2018
    #6
  7. ScottHenry Win User

    Unfairly suspended support team wont listen, "upheld decision" without even really looking

    Every report gets investigated before a suspension is handed by XBLPET. Since you have filed for a case review and the decision was upheld there is nothing else you can do but read the Code of Conduct and respect it.

    Keep in mind that every gaming community has rules that regulate the online behavior.
    What about them respecting they are WRONG? How could I have done what they say if I was muted the day before? They are idiots! I can't have possibly done what they said if the day before my communication was suspended....its not that hard to figure out.
    This is why their enforcement system is a joke and I actually did talk to support and they agreed that I had a good point, how could I have made threats, harrased anyone or done what they said if I was unable to communicate? No, enforcement is wrong and I demand
    they make it right. This is not how to treat a customer.
  8. Smwutches Win User

    Unfairly suspended support team wont listen, "upheld decision" without even really looking

    Investigations take time, so both suspensions could have been for actions that took place weeks before the suspensions started.
  9. M3tal Daz3 Win User

    Unfairly suspended support team wont listen, "upheld decision" without even really looking

    Every report gets investigated before a suspension is handed by XBLPET. Since you have filed for a case review and the decision was upheld there is nothing else you can do but read the Code of Conduct and respect it.

    Keep in mind that every gaming community has rules that regulate the online behavior.
  10. Daft Badger Win User

    hey efocement iron banner is here i got 10 new reports for you on me

    Op has already had 3 or 4 threads removed & is still making new ones.

    They were suspended,filed a case review & the decision was upheld so they've been spamming the forums.

    Op has been told several times that the enforcement team don't read the forums but wont listen.
  11. Daft Badger Win User

    Banned?

    The enforcement team do not use the forums & xbox live enforcement is nothing to do with support.

    Any report filed has to be investigated which takes time.You wont get suspended twice for the same offence,you were probably suspended for separate things you did week ago or longer.

    If you have filed for a case review & the decision was upheld then there is nothing else you can do
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Unfairly suspended support team wont listen, "upheld decision" without even really looking

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