Unfair temporary suspension

bwat9 · Sep 15, 2017

So about 30 minutes ago I received a temporary suspension from xbox live after some kid started spamming me with messages telling me to leave my game. When I responded, he reported me and then my account got suspended until September 17th at around 230AM.
To be fair, I did respond with probably too harsh of language. I admit that was wrong, but i dont think I should have my account suspended because some kid didn't get his way and I wouldn't leave a game of Overwatch. I'm sure whoever reads this has been there
before when someone spams them over and over to the point of it being incredibly annoying so I'm hoping to get this lifted.

In case it helps, the person who was antagonizing me has the gamertag of OrAngE bAnAnA88. I strongly recommend checking to see if there has been any reports again him, because before my messaging was disabled do to the ban, I sent in reports of all his messages
he sent me.

Thanks

:)

PhDPeddler · Sep 15, 2017

temporary suspension

24 hour suspensions will not receive a reply from the team.

Lastly, before you question the validity of any particular ban, please know that your ban may be due to inappropriate behavior on LIVE and by users using the feedback system (it works very well), in which we investigate complaints and take appropriate action
if necessary. Or it may be as simple as what is in your profile such as Name, Location, Bio or Motto.

How long am I suspended for?

Suspension lengths can range between 24-hours and two weeks. Typically you can find the suspension end date by attempting to log into the account on the most recently used console. We will not answer questions about when individual suspensions are to be
lifted.

This info was taken from the link if you would like to read more. Hope this helps and good luck.

http://forums.xbox.com/xbox_forums/xbox_support/f/41/t/2262.aspx

OpTic Granma · Sep 15, 2017

Temporary Suspension

Hello!

I'm just posting this because I'm confused as to why my other gamertag "Spawz 12" was temporarily banned from Xbox Live. This is my first ban, so I'm kind of confused as to what had happened. I called in and was able to get some help from
one of the people at Xbox and he told me to check my email and compose a post here as it wasn't clear to why I had been banned in my emails. The email I received mentioned a problem with messaging. I'd just like to see how I can obtain proof for the ban. I
don't want to come off as a bad person as I'm extremely sarcastic when talking to people on Xbox Live and some may take offense to it. I just don't want this ban to follow my account to the Xbox One, should I buy one. I received multiple messages from Xbox
Live saying that I had been banned for 1 day, 2 days, a week, and 2 weeks. I hope there was a mistake of some sort as this was my first gamertag and I'd hate to stop using it because of the chance of a permanent ban if there were to be a problem another time.
My xbox live also runs out at the end of the month and it'd be a waste to lose these last couple of weeks. Also, please ignore the immature gamertag on this account. I made this some time ago as a joke and it was the only other account available which I could
use to post this.

Thank you very much for your time and I hope this gets sorted out,

Spawz 12

Smwutches · Sep 15, 2017

to see about submitting a case review, you would need to go to
http://enforcement.xbox.com

Calling out other gamers is not allowed on the forums. If you haven't done so already, you would need to file a complaint on him via the console in order for the enforcement team to investigate him.

Smwutches

to see about submitting a case review, you would need to go to
http://enforcement.xbox.com

Calling out other gamers is not allowed on the forums. If you haven't done so already, you would need to file a complaint on him via the console in order for the enforcement team to investigate him.

iLuvGunsAndRock

Greetings!

I am afraid the only way to find out information regarding the action taken on your account, would be to post in the

My LIVE Account was Suspended where the PET (Policy Enforcement Team) will then get back to you with full reasoning for your suspension.

Thank you. ^_^

jamesmcbay

Thanks I've tried this but as soon as I sign in it puts me back to the temporarily suspended screen and can go no further I think its the email address for the account as I've just tried to log to email address attached to the live account and can't use
it I'm at a loss on what to do.

ChiefJoboo

The only way to contact anyone that can alter suspensions (or to appeal it or ask about it) is to contact enforcement through a case review:

https://enforcement.xbox.com/home/howto#sub-topic0-6 Xbox support and phone support can not alter suspensions. Only enforcement can - and ONLY through a case review. To do a case review your suspension must be active, have been applied within the last year
and be longer than 24 hours. You may have to do a quiz on the code of conduct before you can do a case review, and if you fail you will have to wait 24 hours to try again.

Please try another browser if you can't do a case review. Internet Explorer and Edge are built into Windows 10. Search for them in the Start menu.

Acysbib

Support are not allowed to help you with the questionnaire.

They also do not know how the forums work.

Creating duplicate threads about the same subject is against forum rules.

You have been told the enforcement team do not use the forums.

so... They (support) direct me to the forums... I even ask multiple times before posting a second post... But they insist i do that. But the only way to contact enforcement is through the questionaire... Which is impossible... So... Its impossible to contact,a
department that has unilateral control over that aspect of microsoft product... Pretty sweet deal, even though it sucks for me.

Unfair temporary suspension