Unfair Account Suspension

Discus and support Unfair Account Suspension in XBoX on Consoles to solve the problem; I have two main accounts on my Xbox One, and both are banned. My main account has been banned for over two weeks and the other has been banned for over... Discussion in 'XBoX on Consoles' started by ImReallyTrying0, Feb 14, 2018.

  1. Unfair Account Suspension


    I have two main accounts on my Xbox One, and both are banned. My main account has been banned for over two weeks and the other has been banned for over 7,000 years...

    For my main account, CrazyCanadian70, the enforcement website says that I was banned for staff impersonation. I don't remember doing anything to fool people into thinking that I was Xbox Staff or threatening to ban anyone at all. My profile picture was the
    ambassador pic, but I was given instructions by a friend on how to get it. My friend has a relative who works at Microsoft. I changed my profile picture shorty after being banned. I don't think that I deserved this enforcement at all, and it's my first time
    getting banned from the Xbox services.

    My other account has been given the next level of punishment: A ban lasting over 7,000 years! How nice. Jokes aside, I only got onto that account once after the email was made by that friend who gave my the profile pic for my other account. I signed into
    it, played a little bit of Forza, then signed back into my regular account. My console says it was PERMANENTLY banned due to innapropriate conduct or content. Is this because of its gamertag? (It's XBLET Bradley) That's just ridiculous.



    I would like some help with this or at least some info on what actually caused the ban on my two accounts.

    :)
     
    ImReallyTrying0, Feb 14, 2018
    #1
  2. Unfair account suspension.

    I am so fu*ked off, right so I was on holiday from the 1st-8th of July 2017 I get back home on the 8th only to find out that my account has been suspended for 3 MONTHS due to harassment being abusive and threatening people, how can I do that when I haven't
    been online for a week. Unfair Account Suspension :mad:
     
    AnGrY TuRtL3 x, Feb 14, 2018
    #2
  3. omarbrach
    omarbrach Guest
    Unfair account suspension

    Hi!

    I need help please

    Today when I tried to play with my friends and and began a group with them a message appear on my screen saying than I was blocked by the enforcement team and saying that I broke the code on the marketplace...

    I swear i never did anything close to all the things enlisted there.

    What should I do?

    How do I contact with the enforcement team?

    Thanks
     
    omarbrach, Feb 14, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Unfair Account Suspension

    The enforcement team does not use the forums. To see about submitting a case review, you would need to go to http://enforcement.xbox.com
     
    Smwutches, Feb 14, 2018
    #4
  5. HAZMAT RADIO
    HAZMAT RADIO Guest
    The Xbox Enforcement Team does not use these forums. For information about your account suspensions or bans sign in at this site with your account at
    https://enforcement.xbox.com
    Only an actual person from the Xbox Live Enforcement Team can impose or remove a suspension or ban on the account.

    - "Despite what some may claim, Xbox Live Policy & Enforcement Team will never ever ban anyone “for no reason”. Suspensions always occur as a result of a specific Code of Conduct violation."

    Xbox Enforcement | How Do I

    "PERMANENTLY banned due to innapropriate conduct or content. Is this because of its gamertag? (It's XBLET Bradley)"

    XBLET is very similar to XLPET - Xbox Live Policy & Enforcement Team

    Impersonation encompasses a number of situations, including, but not limited to:

    • Engaging in communications that claim or imply that you are Xbox staff
    • Having a Gamertag or profile content that claims or implies you are Xbox staff or have the authority of a staff member
    • Falsely posing as a Microsoft employee, moderator, game developer, partner, or other official support staff
    • Claiming to be staff or otherwise exercising authority in an attempt to obtain other users’ personal information or for other purposes
    Xbox Enforcement | Stay Safe

    If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review

    - You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire.

    - Note: Currently, Xbox device bans are not eligible for Case Review.

    Case Review -
    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-6
     
    HAZMAT RADIO, Nov 1, 2018
    #5
  6. Smwutches Win User

    Unfair Account Suspension

    The enforcement team does not use the forums. To see about submitting a case review, you would need to go to http://enforcement.xbox.com
  7. Tezzarrific Win User

    Unfair Account suspension

    To add to the above, support are not allowed to assist with bans, they are restricted from assisting, only the woke enforcement team and the AI operate it and they have no other way of contact other than the one review.
  8. Flymonkey102 Win User

    Unfair account suspension

    If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review

    - You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire.

    - Note: Currently, Xbox device bans are not eligible for Case Review.

    Case Review -
    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-6
  9. HAZMAT RADIO Win User

    Unfair account suspension

    What are some specific examples of marketplace theft?
    Marketplace theft includes, but isn’t limited to:

    • Purchasing content from illegitimate third-party websites
    • Getting, asking for, or using redemption codes illegitimately
    • Attempting to abuse Microsoft refund policies
    • Gaining refunds (“chargebacks”) through a bank or other financial institution for the purposes of circumventing Microsoft refund policies
    • Using a system glitch or loophole for financial gain
    • Successfully using a redemption code or other content and then claiming that the code or content didn’t work
    • Participating in behavior that unfairly financially harms Microsoft or its partners
    https://enforcement.xbox.com/en-US/home/staysafe#topic6

    Not all enforcement actions are available for a case review.

    If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review

    - You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire.

    - Note: Currently, Xbox device bans are not eligible for Case Review.

    Case Review -
    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-6
  10. steeledwand7664 Win User

    Unfair account suspension

    The only team that handles suspensions is the enforcement team.

    The only way to contact them is through the case review process on their website enforcement.xbox.com

    When you go there and sign in with the account that has the suspension on it and click on the orange hammer it will show you your suspension history.

    If the suspension is eligible for a case review then there would be a link there to file for a review.

    If there is not a link to file for a review then the suspension is not eligible.

    It does not matter who starts the action if you do anything that violates the code of conduct which can be found here https://enforcement.xbox.com/en-US/home/codeofconduct and a report is made about it then your account is subject to an enforcement action.

    The best thing to do in a situation like you were in is to report the person to the enforcement team and then block and mute them.

    When you block them you will more then likely not be paired up with them in future matches.
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Unfair Account Suspension

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