Unexplained charges

Discus and support Unexplained charges in XBoX on Windows to solve the problem; I have a cashapp card that keep getting declined for an Xbox charge of $106 multiple times a day for the past two months. I do not own an Xbox and... Discussion in 'XBoX on Windows' started by Brittney_Gaspard, Apr 3, 2022.

  1. Brittney_Gaspard
    Brittney_Gaspard Guest

    Unexplained charges


    I have a cashapp card that keep getting declined for an Xbox charge of $106 multiple times a day for the past two months. I do not own an Xbox and never have. I can't explain these charges. I don't know how to get them to stop and I have no clue where they came from.

    :)
     
    Brittney_Gaspard, Apr 3, 2022
    #1
  2. Smwutches Win User

    Unexplained Charges

    You would need to contact support and speak to billing for that information. http://support.xbox.com/contact-us

    You should never post your personal information on a public forum.
  3. Mark Sherwood Win User

    Unexplainable charges?

    IStewieee x hey there :)



    My advice would be to go ahead and check your billing portal to see if you can identify why you are being charged. Using your Xbox LIVE login details, simply visit this page here ( commerce.microsoft.com ) and sign in. From there you will have access to
    every purchase and transaction that you have made in relation to your profile. If you do not see the £5.99 charge in your billing portal, then that specific charge will likely be for another gamertag that is linked to your payment instrument.



    Whether you can, or cannot see the £5.99 charge, you will have to contact the 'Billing Department' via phone support (HERE) to take this any further. No one on these forums can discuss your
    billing issues with you.



    I hope you all the best with this.

    Many thanks,

    Cloud
  4. IrPaPPY13 Win User

    Unexplained charges

    They just told you that don’t have an account. There’s nothing you can do?
  5. Ricardo Lechuga Win User

    Unexplained charges

    Hi Brittney_Gaspard! My name is Ricardo an independent advisor ready to help you with this situation!

    Sign in to your Microsoft account order history. If you have more than one Microsoft account, sign in to each one to check your order history.

    https://account.microsoft.com/billing/orders

    Compare your account with the charge in question and review the common causes list below.

    If you believe someone has acquired your payment info, contact your payment provider to prevent further charges, then change your Microsoft Account's Payment options.

    If you think your account has been compromised, read how to recover your account.

    https://support.microsoft.com/en-us/account-bil...

    More information here

    https://support.microsoft.com/en-us/account-bil...
  6. nicolas yyyyyy Win User

    unexplained credit card charges

    I'VE SHARE THE CREDDIT CARD INFO AND THE BILLS THAT COME UP, YOU CAN CLEARLY SEE THE CHARGES, YOU CAN LEARLY SEE FROM MY ACCOUNT I DIDNT ORDER THESE ITEMS, WHAT IS GOING ON., CAN YOU PUT 2 AND 2 TOGETHER AND REALISE I'VE BEEN CHARGED WRONGFULLY AND OR AT LEAST FIGURE OUT HOW I CAN WRITE OR CALL AS YOUR CONTACT SYSTEM SEEMS DESIGNED TO PREVENT ME FROM SPEAKING TO ANYONE...........................................................
Thema:

Unexplained charges

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