Unexpectedly charged for a subscription I had cancelled months ago

Discus and support Unexpectedly charged for a subscription I had cancelled months ago in XBoX on Windows to solve the problem; I have just found by chance that, without my knowledge, I have been paying for a Minecraft (WIN10) realms subscription well past when I originally... Discussion in 'XBoX on Windows' started by Arthum Haven, Feb 20, 2021.

  1. Arthum Haven
    Arthum Haven Guest

    Unexpectedly charged for a subscription I had cancelled months ago


    I have just found by chance that, without my knowledge, I have been paying for a Minecraft (WIN10) realms subscription well past when I originally ended the sub.
    Is there any practical way for me to get a refund? Everywhere I have already checked has recommended to go so "Manage Subscription" and just press "Refund". I'm not getting that option.
    There was a failed charge for this month which I have no intention in paying for as I have already been charged for a service i'm not using.

    :)
     
    Arthum Haven, Feb 20, 2021
    #1
  2. Ace_Sasquatch Win User

    Game Pass redeemed but not working.

    i had a subscription which i cancelled months ago
  3. Sodangidni Win User

    I was charged 3x for a subscription that I canceled months ago.

    Hello, Earl N. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

    May I know if these recent charges appear in the Microsoft account where you have the subscription active?

    https://account.microsoft.com/billing/orders

    Thanks for your time,

    Arturo.

    Note: Please refrain from sharing personal information, including an email address or order number, in case you find the transactions. As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.
  4. HSxPunisher Win User

    Automatic Renewal

    I had the exact same thing happen to me this morning too. I changed to one month subscription a week ago because I couldn't afford a 1 year renewal and this morning I checked my account and I also had a charge for 1 year gold subscription. On my billing
    account page it says that my 1 year gold is canceled and 1 month gold is active. Maybe it's a problem lots of people had and they will fix it.
  5. ChasenEddie Win User

    Fortnite crew won’t let me cancel subscription

    I'm trying to cancel fortnite crew and it's not even showing in my subscriptions to cancel but have been charged 11.99 for the past three months and the charges are in the billing history.
  6. ADRRAJ Win User

    I'm getting billed for gamepass ultimate (3 month) but none of my accounts have a subscription.

    I cancelled my xbox 3 month subscription on the last day yet I was still charged
Thema:

Unexpectedly charged for a subscription I had cancelled months ago

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